Cash app, “Can not purchase bitcoin at this time” message.

[BustedShoulders]

Im trying to figure out a solution to get this resolved. I’ve contacted customer support and got a bs response in which I sent a response back asking for them to reset my account. I literally just started using them and made a 5.00 purchase to ensure it would go through. Anyone else have this issue? What did you guys do to fix it, if at all?

 

[MindlessWork]

Are you sure you gone thru verification and had been accepted?

 

[BustedShoulders]

100%. After verification is when it all started.

 

[MindlessWork]

100%. After verification is when it all started.

Have you waited a day or so to try again?

 

[BustedShoulders]

Yeah I was verified on the 10th. Customer support fed me a bs email saying they don’t know why my acc is froze. I read elsewhere they can reset it but that hasn’t happened yet.

 

[MindlessWork]

Yeah I was verified on the 10th. Customer support fed me a bs email saying they don’t know why my acc is froze. I read elsewhere they can reset it but that hasn’t happened yet.

Okay wait till that is done.

Hopefully others who are more knowledgeable can chime in.

 

[BustedShoulders]

So weird that a 5.00 purchase of crypto sent a red flag to them.

 

[MindlessWork]

So weird that a 5.00 purchase of crypto sent a red flag to them.

Only other thing I can think of is that the backend system for handling BTC purchases is down.

 

[BustedShoulders]

Yeah I seen on a reddit post that they are having a hard time keeping up with the purchases, supply and demand. The only issue with that is I can’t add money into my cash app either. So it’s absolutely useless to use for anything and what I have in there is now sitting.

 

[MindlessWork]

Yeah I seen on a reddit post that they are having a hard time keeping up with the purchases, supply and demand. The only issue with that is I can’t add money into my cash app either. So it’s absolutely useless to use for anything and what I have in there is now sitting.

I attempted to add $5 to my cashapp cash balance and not working for me either. Something seems funky.

 

[JP1979]

What I have noticed is that days of swings it does that.

 

[MindlessWork]

What I have noticed is that days of swings it does that.

So the best course of action is to keep trying?

 

[BustedShoulders]

Gotcha. This is reassuring. So swings you mean the up and down of crypto?

 

[BustedShoulders]

 

[MindlessWork]

View attachment 118382

If you are in that area then there you go...hope it gets resolved soon. I am up in the sticks in NH so looks like I am in that outage zone too.

 

[murray312]

Go thru abra and simplex instead. Cash app gave me too many problems.

 

[MindlessWork]

Go thru abra and simplex instead. Cash app gave me too many problems.

I now gone thru Coinmama. While the initial verification was a bitch I finally got my hands on some coin...maybe $75 to start and will add to my little coin pile soon.

Also cash app is acting like coinbase as people are now getting banned for sending coin directly to sources.

 

[Synthetic1]

Just added $50 no problem.

 

[cochino]

I live in the area and I've been waiting for my wallet verification for 3 days. Is this normal?

 

[BustedShoulders]

Go thru abra and simplex instead. Cash app gave me too many problems.

I just started an Abra, what’s the hold on bitcoin and transfers through them? I know Gemini is like 7 days and Coinbase is 13. Abra says up to 20-30 mins for bitcoin to be receivable, but is it transferable in that time as well?