Because this post... ...Got me wondering, what if this is some reseller posing as the the manufacturer? i decided to do some fact checking. If my suspicion is wrong, no harm, no foul, i'll apologize for the insinuation. Never hurts to know exactly who you're dealing with. But, this rep claims they never received my email, despite the fact that i got a confirmation email saying otherwise. For any needed clarification, i sent the email through their website and not to the Proton mail address that this rep listed in his intro post.