kraken

Hello all. I have never used a cryptocurrency before and want to understand how to perform a reasonably anonymous transfer. After reading a number of posts on this forum I have a proposed method and a few questions, if you would be so kind as to help me understand where my understanding is...

Anybody on here that uses Kraken, have you been able to deposit or withdraw any cryptos? Been getting a 'service unavailable' message all week. Emailed support with no response. Thanks.