So I've made an order 25.9, almost a month ago. Nothing received.
5 days later they've told the package was sent directly by Hilma and that they're waiting for them to confirm that it has been sent, then they would have send me some ID code or whatever.
6 days later after that, they tell me Hilma is sending them an update tomorrow. So at this point it's already been more than 10 days since I've made my order but they haven't even been able to confirm it was shipped out, despite their promises about shipping the next day. I didn't know they dont directly send other products that aren't theirs I guess.
Anyway, 3 days after this, they tell me "M is coming back tomorrow, he will contact you". Next day "M" writes to me that hilma had some issues with shipping.
Anyway date is 15.10, they tell me they will refund my money if hilma doesn't send them tracking until end of the week, but so far they haven't messaged me back and I haven't been refunded.
5 days later they've told the package was sent directly by Hilma and that they're waiting for them to confirm that it has been sent, then they would have send me some ID code or whatever.
6 days later after that, they tell me Hilma is sending them an update tomorrow. So at this point it's already been more than 10 days since I've made my order but they haven't even been able to confirm it was shipped out, despite their promises about shipping the next day. I didn't know they dont directly send other products that aren't theirs I guess.
Anyway, 3 days after this, they tell me "M is coming back tomorrow, he will contact you". Next day "M" writes to me that hilma had some issues with shipping.
Anyway date is 15.10, they tell me they will refund my money if hilma doesn't send them tracking until end of the week, but so far they haven't messaged me back and I haven't been refunded.
