Particles in Pharmacom Vials

Make them resend you new vials. It's not on you. This is a result of them using cheap shit. I've used an 18 gauge for 10+ years and never had an issue with rubber in the vial
While those would filter out the solid particle, I myself would not accept that as enough because it will not guarantee sterility.
Most likely you will be fine using this idea. And, if you always sterilized the external surface of the stopper before each use, it is even more likely you will be ok.
However, these filter needles do not sterilize -- they only filter out relatively large particles such as dusk and little tiny pieces of glass (people who use glass amps should use these to filter-needles to remove the potential of drawing up any tiny glass dust/shards from breaking open an amp).

Because I have no way to know if whatever you see in the vial is sterile, I would not risk it -- our health is never worth risking.
We can always get different vials, ask for replacements, buy from another source, or just quit using etc. but we can never get a new body.
The small inconvenience of trying to get a replacement, or just taking the tiny financial loss, or doing the work to properly filter to ensure sterility, are all far better than dealing with a serious health issue.

I know it sucks and it is an inconvenience, but please simply contact the source directly and ask for a replacement, and/or use 0.22 micro sterile filter and sterile empty vial to transfer the contents, but don't risk a potentially adverse health issue.


The "Contact Us" page on the source's site is your best and most efficient way to contact the source (see link in the "code" box below):
Code:
https://basicstero.ws/contact
I'm not making this post to ask for new vials. I purchased these Pharmacom gears from a supplier in my country, not from basicstero directly. I've verified all of the codes, so they are 100% not fake gear. I'm just wondering if I'm doing something wrong or if the problem is with their stopper.

I'm pretty sure those particles are from the rubber stopper, because there's nothing else that can go inside those vials. All the vials arrive without any single particle in them. I'm just hoping that the filter needle would block the rubber particle from going into my syringe.
 
I'm not making this post to ask for new vials. I purchased these Pharmacom gears from a supplier in my country, not from basicstero directly. I've verified all of the codes, so they are 100% not fake gear. I'm just wondering if I'm doing something wrong or if the problem is with their stopper.
My apology, I thought you purchased these products from Basicstero because I saw you post in the Basicstero source thread.

Thank you for clarifying that these products were NOT purchased from Basicstero.

You should contact the source that sold you the product and ask for a resolution / replacement.

I'm pretty sure those particles are from the rubber stopper, because there's nothing else that can go inside those vials. All the vials arrive without any single particle in them. I'm just hoping that the filter needle would block the rubber particle from going into my syringe.
While those 5 micron filter-needles will filter out the solid particle, but I would not accept that as enough for myself because it will not guarantee sterility.

Most likely you will be fine using this idea. And, if you always sterilized the external surface of the stopper before each use, it is likely you will be ok.
However, these filter needles do not sterilize -- they only filter out relatively large particles such as dusk and little tiny pieces of glass (people who use glass amps should use these to filter-needles to remove the potential of drawing up any tiny glass dust/shards from breaking open an amp).
 
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Honestly can't believe the BS that Pharmacom comes up with to explain this. Brand of needles?? As if BD are going to drop bits of rubber in your vial but Terumo magically doesn't?
Needle size? I always draw with a 21G and i've never had an issue with any lab.
 
My apology, I thought you perched these products from Basicstero because I saw you post in the Basicstero source thread.

Thank you for clarifying that these products were NOT purchased from Basicstero.

You should contact the source that sold you the product and ask for a resolution / replacement.


While those 5 micron filter-needles will filter out the solid particle, but I would not accept that as enough for myself because it will not guarantee sterility.

Most likely you will be fine using this idea. And, if you always sterilized the external surface of the stopper before each use, it is likely you will be ok.
However, these filter needles do not sterilize -- they only filter out relatively large particles such as dusk and little tiny pieces of glass (people who use glass amps should use these to filter-needles to remove the potential of drawing up any tiny glass dust/shards from breaking open an amp).
I'm not expecting any replacement from anyone. I'm making this post because I still have a lot of Pharmacom gear, and I need to know how to not end up with this situation again.

I always sterilize my vials before and after drawing, so it should be fine. I'll try using a 25G at a 45-60 degree angle for the remaining vials.
 
I'm not expecting any replacement from anyone. I'm making this post because I still have a lot of Pharmacom gear, and I need to know how to not end up with this situation again.

I always sterilize my vials before and after drawing, so it should be fine. I'll try using a 25G at a 45-60 degree angle for the remaining vials.
Seems to be an issue with PC stoppers then as you have 3 for sure with same issues. I would get a smaller drawing needle and see if that solves your problem.

As for the gear with it in the vial, thats up to you. You can try to filter, pin it but becareful to not draw it up, or toss it. For the record the vial I had same issue with I pinned it and did my best to not draw the rubber up.
 
Those look like the shitty stoppers PharmaQo used for a bit. The one to the right looks normal.
 
You shouldn't be needing to use a smaller needle on any vial. If it creates a floater from a 20g needle then it's on the manufacturer for selling shit products.
 
You shouldn't be needing to use a smaller needle on any vial. If it creates a floater from a 20g needle then it's on the manufacturer for selling shit products.
I beg to differ a little here. The product itself could be fine, however the packaging is shitty
 
I beg to differ a little here. The product itself could be fine, however the packaging is shitty
I guess.

to me its not even packaging. the vial and the product are together and I wouldn't want to worry about using a micron filter every time.

Only as strong as the weakest link. and their weakest link seems to let out little bits of rubber that go into your muscle

Maybe I am a little bitter because the reships arent going through for me and I am taking it as a loss.
But they do have a history of shit stoppers, shouldnt have to worry about stoppers.
 
I guess.

to me its not even packaging. the vial and the product are together and I wouldn't want to worry about using a micron filter every time.

Only as strong as the weakest link. and their weakest link seems to let out little bits of rubber that go into your muscle

Maybe I am a little bitter because the reships arent going through for me and I am taking it as a loss.
But they do have a history of shit stoppers, shouldnt have to worry about stoppers.
Youre using a shitty needle brand brother.You can literally see the marks from the penetration on the stopper(even the old ones).Try switching to BD or terumo needles theyre lasercut while yours are probably stamped needles.Or you could use a mini spike.
So is it my shitty needles or their shitty stoppers?
 
So is it my shitty needles or their shitty stoppers?
maybe the combination of both factors.
I think that batch of stoppers is a poor design or quality AND your needles may not be the best quality/design.
Tolerance stacking on both ends (lower quality needles and lower quality batch of stoppers) may have caused the failure.

I had some of the batch with stoppers that looked like the one's in your photo (i agree they appear to be lower quality/design than the stoppers I've had on my other Pharmacom stuff) but have not had any issues.
I use BD needles, usually 23g or 25g to drawn and 27g to pin, and have not had any problems.

I think Pharmacom may have switched stopper supplier after those batches fell short of the desired standard, but I have not ordered anything new for a while so I am not yet able to confirm from first-hand experience.
I plane to order again here very soon and then I will see for myself.
 
Hey there! I want to say as honestly and openly as possible now. Yes, although rarely, we sometimes get reviews of bad stoppers here - on MESO. I mean our customers from Europe and United States. But we have been known well in the South America, East and West Asia, and also African countries. From these countries we have a decent number of wholesale loyal customers. So, we have never received negative feedback from them about products, especially about rubber stoppers. I dare say that the problem is most likely in needles. Perhaps not everyone will take my words seriously, but if there was a worldwide problem, it would have been solved a long time ago.
 
Hey there! I want to say as honestly and openly as possible now. Yes, although rarely, we sometimes get reviews of bad stoppers here - on MESO. I mean our customers from Europe and United States. But we have been known well in the South America, East and West Asia, and also African countries. From these countries we have a decent number of wholesale loyal customers. So, we have never received negative feedback from them about products, especially about rubber stoppers. I dare say that the problem is most likely in needles. Perhaps not everyone will take my words seriously, but if there was a worldwide problem, it would have been solved a long time ago.
I think it's better for you to not just reply to this thread than replying like this. You're not helpful at all, I'd rather listen to the other Pharmacom reps here rather than you. They actually helped me and take responsibility for their rubber stopper quality. You just blame everything that doesn't go your way.

Underdosed gear tested by blind testing? "It's not Pharmacom sample!"
Wrong compound identity? "He's not a trusted HPLC tester"
Rubber stopper breaking down? "It's your low quality needle!"
 
I think it's better for you to not just reply to this thread than replying like this. You're not helpful at all, I'd rather listen to the other Pharmacom reps here rather than you. They actually helped me and take responsibility for their rubber stopper quality. You just blame everything that doesn't go your way.

Underdosed gear tested by blind testing? "It's not Pharmacom sample!"
Wrong compound identity? "He's not a trusted HPLC tester"
Rubber stopper breaking down? "It's your low quality needle!"
I'm not trying to put a farmer out of business. I just want to tell you to try to fix the problem on your part. If this is fixable, maybe we don't have the problem? You look at the reviews of a very small proportion of people who decide to post something here. But we look at reviews around the world.
 
I think it's better for you to not just reply to this thread than replying like this. You're not helpful at all, I'd rather listen to the other Pharmacom reps here rather than you. They actually helped me and take responsibility for their rubber stopper quality. You just blame everything that doesn't go your way.

Underdosed gear tested by blind testing? "It's not Pharmacom sample!"
Wrong compound identity? "He's not a trusted HPLC tester"
Rubber stopper breaking down? "It's your low quality needle!"
In any case, we will solve this problem in our production and try to cope with it effectively!
 
I'm not trying to put a farmer out of business. I just want to tell you to try to fix the problem on your part. If this is fixable, maybe we don't have the problem? You look at the reviews of a very small proportion of people who decide to post something here. But we look at reviews around the world.
Almost everyone in my country use the brand OneMed for disposable syringes and needles, as it's one of the most well-known medical supplies brand. I admit that their needles not as expensive as BD needles, but I doubt that their quality is that bad.

I've used these needles with Chinese UGL gear, and didn't observe any floating particle.

One possibility is that it's caused by me pinning 3 compounds at once, which means I used the drawing needle to puncture the vials 5 times (inject air into NPP, inject air into Primo, inject air and draw Test, draw Primo, draw NPP). As a result, the rubber stopper can't withstand the blunted needle and deteriorate.

I've been using a 5 micron filter needle to prevent the particles entering my syringe, and I think this would solve the problem completely.
 

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