So I put in an order with Devon a little over a week ago. It's my first order with him but he's been on my radar because of solid testing, decent pricing and by all accounts excellent customer service.
I'm patient on orders and I recognize shipping can sometimes take awhile, other times it's quicker than expected. Well, we all know USPS is a fucking joke. They rarely scan packages, lose shit, and are just generally dog shit at what they do. Devon is clearly aware of this as well. I emailed him today just to let him know it's been over a week with no movement. Within an hr or so he emailed me back with a new shipping number and when I checked I found the package is already in my state. Turns out he realized they lost the package and sent out a reship 3 days prior.
*maybe I'm naive and they had the sticker made up and someone just forgot to send out the pack. It's possible but I choose to believe that USPS lost it. I have no reason to doubt Devon and I'm hoping he stays in this game for awhile, as testing, transparency and customer service are good for us customers and his business.