Duncan Pharma - Europe Domestic

Hey everyone, I’d like to share my experience with Duncan Pharma and how they scammed me. I’ve been putting this off for a while, hoping they’d make things right, but today they blocked me — so I’m really glad I took screenshots of our entire conversation earlier. Enjoy the read, and I strongly advise against ordering from these scammers.


P.S. In the group chat where multiple people could post, there were several others with the same experience as mine.
 
Very dissapointed with this source! I wanted to try a new one and already knew its going to take a while till it gets to me. Sadly my order got seized, not that big of a deal. Except communication is absolutly ridicioulus! And now 2 months after my order he comes up with
"you sent this address: ... and appears as incorrect, look at what shipper sent me: you sent wrong address"
Even though I already showed him my penalty order and he said yeah we will reship it.
He is straight up making stuff up so he doesnt have to reship my order! I didnt give him a wrong address obviously, otherwise the penalty order wouldnt even have reached me.
I am already checking this with my shipper. I never said I won't reship it, I already saw your email and forwarded it to shipper so he can double check the letter. And about the bad order address is with the other guy not with you
 
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Hey everyone, I’d like to share my experience with Duncan Pharma and how they scammed me. I’ve been putting this off for a while, hoping they’d make things right, but today they blocked me — so I’m really glad I took screenshots of our entire conversation earlier. Enjoy the read, and I strongly advise against ordering from these scammers.


P.S. In the group chat where multiple people could post, there were several others with the same experience as mine.

I am posting the tracking note from his order so everyone can see. I will post it without any specific name or tracking number because its not allowed, but if he gives me permission I will gladly also share every detail he sent me so everyone can see that this guy doesn't even know how to put his address correctly on a website.

I am making this statement clear, I am not responsible of human mistakes when putting your address:phptp.webp
 
PD: Lol I just saw on his caps the dumb address he sent. He put "Poste Restante" on his address street instead of using his house or a real address. And he forgot to blurr it lol. And the delivery guy I am sure that saw it and said what the fuck is that. This happens when you don't use a real house address. Next time use it.
 
I am posting the tracking note from his order so everyone can see. I will post it without any specific name or tracking number because its not allowed, but if he gives me permission I will gladly also share every detail he sent me so everyone can see that this guy doesn't even know how to put his address correctly on a website.

I am making this statement clear, I am not responsible of human mistakes when putting your address:View attachment 359286
I forgot to send one of the screenshots from our conversation, where you clearly confirmed that I could use the branch address for parcel storage and that even though I’m from the Czech Republic, you could still send it that way. I even followed up with a message showing exactly what address I entered, hoping everything would be fine. You could have checked it since it was an unconventional delivery method.


What I really don’t understand is how that has anything to do with the fact that you neither resent the package nor refunded my money. On top of that, I was completely blocked everywhere when I kept trying to resolve the issue.
 
PD: Lol I just saw on his caps the dumb address he sent. He put "Poste Restante" on his address street instead of using his house or a real address. And he forgot to blurr it lol. And the delivery guy I am sure that saw it and said what the fuck is that. This happens when you don't use a real house address. Next time use it.
You literally told me that I could use this address, so next time don’t say something and then later claim I shouldn’t have done it.
 
You literally told me that I could use this address, so next time don’t say something and then later claim I shouldn’t have done it.
Not to defend Duncan, but how on earth is he supposed to know whether a country supports certain addresses or not? He used the address you provided, the delivery failed because of a malformed address and that's on you.
 
I forgot to send one of the screenshots from our conversation, where you clearly confirmed that I could use the branch address for parcel storage and that even though I’m from the Czech Republic, you could still send it that way. I even followed up with a message showing exactly what address I entered, hoping everything would be fine. You could have checked it since it was an unconventional delivery method.


What I really don’t understand is how that has anything to do with the fact that you neither resent the package nor refunded my money. On top of that, I was completely blocked everywhere when I kept trying to resolve the issue.

Look at what I told you on the message

"Yes, as long as it ACCEPTS POSTAL PACKAGES"

Seems like they don't. And thats on you. I just copy and paste the address I get, if they don't even get the package for you how can I help? Its your responsability to ensure that they will take it or its a real address. "Postal service" what street is this???? not a real house number.
 
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You literally told me that I could use this address, so next time don’t say something and then later claim I shouldn’t have done it.
You doxxed yourself good job uploading that revolut screenshot.

Have no love for Duncan but you are a dumb fuck for sure
 
Look at what I told you on the message

"Yes, as long as it ACCEPTS POSTAL PACKAGES"

Seems like they don't. And thats on you. I just copy and paste the address I get, if they don't even get the package for you how can I help? Its your responsability to ensure that they will take it or its a real address. "Postal service" what street is this???? not a real house number.
I’ve already told you that I’m willing to pay for the shipping again if necessary, but please just send the package since you claim it was my fault. I live in the Czech Republic, where you don’t normally ship, so my actual home address is useless in this case. That’s why I provided the address written with “POSTE RESTANTE” — this is the correct format confirmed by Slovak Post to have the parcel held at a post office for pickup.





What frustrates me is that instead of communicating and resolving the issue, you started ignoring me and eventually blocked me. I honestly don’t understand why. I was only trying to solve the problem that occurred.
 
I’ve already told you that I’m willing to pay for the shipping again if necessary, but please just send the package since you claim it was my fault. I live in the Czech Republic, where you don’t normally ship, so my actual home address is useless in this case. That’s why I provided the address written with “POSTE RESTANTE” — this is the correct format confirmed by Slovak Post to have the parcel held at a post office for pickup.

What frustrates me is that instead of communicating and resolving the issue, you started ignoring me and eventually blocked me. I honestly don’t understand why. I was only trying to solve the problem that occurred.

OMG so since I cannot ship to Czechia and you live in Czechia, your solution was to just ship it to some random post office on another country and pray that they will take it? Of course I ignore you, you just ordered your package to a random post office on another fººººking country instead to some real address. I am pretty sure people is getting a good laught at this
 
Bože můj, takže když nemůžu posílat do Česka a ty žiješ v Česku, tvým řešením bylo prostě to poslat na nějakou náhodnou poštu v jiné zemi a modlit se, aby to vzali? Samozřejmě tě ignoruji, jen jsi si objednal balíček na náhodnou poštu v jiné zatracené zemi místo na nějakou skutečnou adresu. Jsem si docela jistý, že se tomu lidi pěkně smějí.
Věděl jsi, že chci balíček tímto způsobem obdržet, a potvrdil jsi, že je to možné. Adresa, kterou jsem ti minule poslal, byla ověřena přímo poštou, takže jsem si 100% jistý, že by si tam balík nechali, abych si ho mohl vyzvednout. Ty jsi balíček poslal a údajně kvůli mé chybě nedorazil, takže mi ho prosím pošli znovu, pokud zaplatím poštovné – nebo mi alespoň vrať peníze za zboží. To mi zní fér.
 
Věděl jsi, že chci balíček tímto způsobem obdržet, a potvrdil jsi, že je to možné. Adresa, kterou jsem ti minule poslal, byla ověřena přímo poštou, takže jsem si 100% jistý, že by si tam balík nechali, abych si ho mohl vyzvednout. Ty jsi balíček poslal a údajně kvůli mé chybě nedorazil, takže mi ho prosím pošli znovu, pokud zaplatím poštovné – nebo mi alespoň vrať peníze za zboží. To mi zní fér.
How the fuck is he supposed to know whether a unique national service applies to a random address in a foreign country again?
 
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