Community Review: IndiaMart Ancillaries

Kralteramon

Member
I’ve been digging into ancillaries sourcing from Indiamart lately, and one thing keeps coming up: it’s not so much the cost of packs that kills us — it’s the uncertainty. Even when the price is fair, too many packages get caught in customs, and many vendors just say “not our problem” instead of offering a reship or refund. That kills the whole deal.

Most of what I see out there now are resellers shipping India → EU or India → US directly, which is great, but for many of us that still means a lot of risk. What we really need are suppliers who are ready to take on that risk: ones that regularly ship India → Europe → Europe (so we have a mid-point to smooth things out), or from India to the US, and have a reship policy when stuff gets stuck in customs or lost. Low seizure / loss rates would be the cherry on top.

Here’s a concrete example: I found Divinex. They ship from India, land in France, then distribute the rest of Europe. Their shipping costs are about $100, which isn’t outrageous.

What I want from this thread is your real experiences:
  • Which resellers you’ve actually used that ship India → Europe → Europe or India → US
  • Resellers who will reship or refund if the package gets seized or lost
  • What your seizure/loss rate has been with those vendors (even roughly)
  • How responsive the seller was when something went wrong
  • How long the process took, and whether reship/refund actually happened
If we share those stories, we can build a list of suppliers who are not just cheap or convenient, but dependable when the bad stuff happens — because let’s be honest, it does happen.

Seen the fact that Indiamart is a maze I think we need to combine our strength and develop this muscle for our mutual benefit. Not only will it save us money, but it will also give us access to meds that are not even available in some of our regions.

As with any muscle, it will take a while to develop. So let's take into account that we need some time to get results.

I would really like this thread to be constructive. I know many of you had bad experiences but we're trying to find a way to make this work, not to linger in the past.

My contribution is a pilot order from Shrestha Global Pharma. They do ship direct India → Europe but claim to have very low seizure rates. I will let you know the outcome.
 
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I'm also interested.
Also thinking about trying a pilot order with Divinex for insulin and tretinoin cream and some other stuff if i find them offering.

Never ordered anything from India mart.
Do you contact them by WhatsApp?
Whats the payment option?
 
I'm also interested.
Also thinking about trying a pilot order with Divinex for insulin and tretinoin cream and some other stuff if i find them offering.

Never ordered anything from India mart.
Do you contact them by WhatsApp?
Whats the payment option?
You can contact most resellers directly through the chat on Indiamart or WhatsApp. I've seen a lot of payment options from bank to crypto.

If you or others are in the market, it would help if you can put out a few different requests to resellers and ask for a reship policy, seizure rates and India > EU > EU shipping is applicable. That way we can expand our options. Thanks for your contribution!
 
just thinking about it @Kralteramon

if this thread gets too many pages long it will be a hassle to search through.

maybe you can make a google docs thread and share experiences on indian vendors

that will allow you to both update in real time and delete anything.

ofc people will still be able to leave reviews in here so you dont hold the monopoly for yourself.
 
Sure I agree with your view. I was thinking that we use this thread to gather information about different vendors oit there and track reviews (phase one). Then, when we have enough substance/ vendors in our scope to build a document, we open a new thread with the list (phase two). What do you think?
 
Sure I agree with your view. I was thinking that we use this thread to gather information about different vendors oit there and track reviews (phase one). Then, when we have enough substance/ vendors in our scope to build a document, we open a new thread with the list (phase two). What do you think?
no need to create a new thread. people who use this thread wont benefit from being spoonfed. as long as you create it along the way thats fine.
 
Subscribed, with SSA gone and China cracking down, I'd be interested in cheap gear that ships to EU without much hassle.

Do you have a good experience with a particular vendor on IndiaMart? I've tried to navigate it but that place truly is a maze. If you point me to some vendors with decent reputation, I might place a test order just to test the waters. Only thing is I don't want to pay 100$ for shipping.
 
Subscribed, with SSA gone and China cracking down, I'd be interested in cheap gear that ships to EU without much hassle.

Do you have a good experience with a particular vendor on IndiaMart? I've tried to navigate it but that place truly is a maze. If you point me to some vendors with decent reputation, I might place a test order just to test the waters. Only thing is I don't want to pay 100$ for shipping.

1757951289846.gif
 
Subscribed, with SSA gone and China cracking down, I'd be interested in cheap gear that ships to EU without much hassle.

Do you have a good experience with a particular vendor on IndiaMart? I've tried to navigate it but that place truly is a maze. If you point me to some vendors with decent reputation, I might place a test order just to test the waters. Only thing is I don't want to pay 100$ for shipping.
Direct shipments to eu may yield a lower delivery rate due to customs seizures. Which country are you in? Shrestha Global Pharma seems reputable for direct to eu. I'm waiting for an order to land soon.
 
Direct shipments to eu may yield a lower delivery rate due to customs seizures. Which country are you in? Shrestha Global Pharma seems reputable for direct to eu. I'm waiting for an order to land soon.
Spain. Direct to eu would be preferable, but if there are better options I can look into those. I might contact Shrestha. I'd appreciate if you confirmed touchdown when you receive it.
 
Asked Shrestha and they told me the chances of passing customs are 50/50. Not great chances. If seized they will refund 40% of the value, which seems not enough IMO, no free reshipping.

So if anyone knows of an India → Europe → Europe supplier let me know. That'd be ideal.
 
Asked Shrestha and they told me the chances of passing customs are 50/50. Not great chances. If seized they will refund 40% of the value, which seems not enough IMO, no free reshipping.

So if anyone knows of an India → Europe → Europe supplier let me know. That'd be ideal.

You want
-Gear that's cheap
-Low shipping cost
-High pass rates
-Free reshipping

Are you planning to help test out some India vendors or contribute to Jano testing for gear?

1757955660957.gif
 
You want
-Gear that's cheap
-Low shipping cost
-High pass rates
-Free reshipping

Are you planning to help test out some India vendors?

View attachment 347768
I might place a low value order on a vendor that offers me some guarantees. If the gear isn't cheap what's the point of dealing with customs, I'd order from a local supplier and be done with it. If I order from India of course I want cheap gear.

If shipping cost + price of the gear isn't much lower compared to local products, there is no point in even risking customs. At least that's how I look at it.

I'm sorry if this is too exigent. After asking some indian suppliers to see if any offer better conditions, I might place a low value order to test the waters from the one I consider the most reasonable.
 
Excellent thread. Will contribute.
Thanks. Each contribution is a valuable one.

We need to build some momentum with this search. A few of us have to stick their neck out to gather source information. Let's map this out.

On top of that, we need to think about testing for steroid oils and orals. Either we pool together for a small testing fund or push new sources to support independent testing.
 
Happy to contribute.

On a side note I am waiting for my first order from India to touch down. I am in EU, the package is already in my country and customs has been cleared. It has been sitting in transshipment terminal for the past 12 days though so dunno...
 
I have ordered from them to Spain success rate 0% hahahaha it’s better to send to other countries and once in Europe the success rate is 100%
 
Never had a parcel from India seized
Buy heaps of dirt cheap cream and shampoo and hope for the best hasnt let me down lol
 

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