computer guru needs help

[thick]

i have another thread going but it is getting jumbled.
when i start my computer i get this error. problem with Config-Sys error on line 13. something to that effect. any ideas?

also, had some error that said something about children settings and 32 bit. i just clicked ok and now my cpu wont shut off lol. any suggestions there would also be appreciated. thanks guys

 

[NEU]

i have another thread going but it is getting jumbled.
when i start my computer i get this error. problem with Config-Sys error on line 13. something to that effect. any ideas?

in windows open config.sys with notepad.. ( highlight config.sys, its in the root drive of c then hold shift and RIGHT click on it then L click "open with" then a window will appear -- find notepad then L click it and then check the box at the bottom left that says "always open with" ok. go down 13 lines. You want to go and find the offending line, and the 1st line is the one on the top of config.sys and they go higher as you go down. The reason you have this error is someone is deleting programs the wrong way.

Just copy and paste your config.sys into here......only the first 20 or so lines.
(If you can't find it, use the search function)

I am sure this has to do with you new DVD-Rom

As for the child 32bit whatever thing.....you need to type in the exact error so I can look it up.

 

[tcso1506]

in windows open config.sys with notepad.. ( highlight config.sys, its in the root drive of c then hold shift and RIGHT click on it then L click "open with" then a window will appear -- find notepad then L click it and then check the box at the bottom left that says "always open with" ok. go down 13 lines. You want to go and find the offending line, and the 1st line is the one on the top of config.sys and they go higher as you go down. The reason you have this error is someone is deleting programs the wrong way.

Just copy and paste your config.sys into here......only the first 20 or so lines.
(If you can't find it, use the search function)

I am sure this has to do with you new DVD-Rom

As for the child 32bit whatever thing.....you need to type in the exact error so I can look it up.

You might want to add that the info posted above came off of annoyances.org website.

http://www.annoyances.org/exec/forum/win98/t997964915

tcso

 

[thick]

well the problem is that the error comes up on the black screen and disappears too damn fast to read the whole thing. Whatever u typed about the config thing seems confusing as hell. problem is i cant copy and paste it here b/c this is on my cpu at home with no internet

 

[thick]

ok, how do i find config.sys?

in windows open config.sys with notepad.. ( highlight config.sys, its in the root drive of c then hold shift and RIGHT click on it then L click "open with" then a window will appear -- find notepad then L click it and then check the box at the bottom left that says "always open with" ok. go down 13 lines. You want to go and find the offending line, and the 1st line is the one on the top of config.sys and they go higher as you go down. The reason you have this error is someone is deleting programs the wrong way.

 

[NEU]

You might want to add that the info posted above came off of annoyances.org website.

http://www.annoyances.org/exec/forum/win98/t997964915

tcso

ohhhhhhhhhhhhh no, u got me!!!!!!!!!!

 

[Neodavid]

Easier to open start, run, and type in sysedit, or msconfig to get to it.

ok, how do i find config.sys?

in windows open config.sys with notepad.. ( highlight config.sys, its in the root drive of c then hold shift and RIGHT click on it then L click "open with" then a window will appear -- find notepad then L click it and then check the box at the bottom left that says "always open with" ok. go down 13 lines. You want to go and find the offending line, and the 1st line is the one on the top of config.sys and they go higher as you go down. The reason you have this error is someone is deleting programs the wrong way.

 

[thick]

ok, thanks. i will do that and write down all the shit it says. any way to get that black screen to stay up longer so i can write down the errors? first i will shitcan the cdrom and use only the dvdburner rom. and go from there

Easier to open start, run, and type in sysedit, or msconfig to get to it.

 

[NEU]

try hittin the PAUSE key as its starting
i THINK that it will stop the boot so you can see whats goin on.
once again i'm just bein lazy, and i would do a google search on it, but i don't need TCSO callin me out on it again.

 

[Neodavid]

This isn't a big deal, really. It just looks goofy if you aren't used to it.

What OS are you running?

If sysedit worked, I'm assuming 95, 98, or xp (surely you don't use win 3.11 anymore).

When you do sysedit, the config.sys window is the only one you care about, you can close the others or ignore them.

We only need lines 12,13, and 14.

Cut n paste em in here.

ok, thanks. i will do that and write down all the shit it says. any way to get that black screen to stay up longer so i can write down the errors? first i will shitcan the cdrom and use only the dvdburner rom. and go from there

 

[tcso1506]

try hittin the PAUSE key as its starting
i THINK that it will stop the boot so you can see whats goin on.
once again i'm just bein lazy, and i would do a google search on it, but i don't need TCSO callin me out on it again.

Dude, Dont be an ass, I was not calling you out , sorry you took it that way, I was merely saying if your going post clips from another site post the link, so he can go there himself if that doesnt work, I believe there was about 5 or 6 different threads on this problem with solutions. Some people just take shit to heart, its kind of funny. Oh well


tcso

 

[NEU]

Dude, Dont be an ass, I was not calling you out , sorry you took it that way, I was merely saying if your going post clips from another site post the link, so he can go there himself if that doesnt work, I believe there was about 5 or 6 different threads on this problem with solutions. Some people just take shit to heart, its kind of funny. Oh well


tcso

My b....I dont want to get into one of these gay quarrels that seems to be o so common on this board nowadays. Anyway I was just fuckin around, I didn't care. I kinda figure that when you use the "smileys" in a post, you are joking around. I didn't put the link because there were about 300 replies and 20 different topics on that annoyances page. I just pasted in the most relevant one and then re-worded it for Thick.
THE END

 

[thick]

ok, using 98 se, my cpu is not recognizing either drive for some reason. I tried only using the new dvd drive and it didnt work. any way i can plug in the cdrom and make my cpu go back to how it was a few days earlier? than maybe i can start all over again. right now it seems i have dug myself even deeper. the damn thing wont turn off. it just freezes when i click shutdown. Neu, thanks for the copy and paste. Saves me a lot of hassle and HA sorting through unrelated problems

 

[Neodavid]

Most DVD drives are also cdrom. What make and model is it?

Winxp recognizes them immediately because of a built in database. Win98 often needs a driver installed before it will see the drive as a dvd, and sometimes even as a CD.

BUT, cable wise, how is it connected? Is it on it's own single wide gray cable to the Motherboard, or is it sharing a gray cable with a hd?

In that case, the hd is set to master, you need to set the other drive to 'slave'. Usually that's with jumpers... tiny little plastic pin covers basicall. Sorry if you know all this, just trying to be helpful.

When you boot up, you can hit the pause button on the HW startup screen, and see if the MB recognizes the drive. If it does, but the OS doesn't, the cables are all connected right, but the OS needs a driver.

Freezing on shutdown is a common problem with win98 and incompatible hw. Did you download the latest and greatest drivers? Often drivers shipped with items, don't work. They put them out to get product out to market, and then get good drivers to work and put them on a website for download.

Most users are on XP now, so they don't care so much about the win98 base out there (some companies).

Get the make and model, tell me if you have downloaded the latest drivers, and how is it connected to your MB, and are the jumpers set correctly. We can get you going on this no problem.

Also, you can always go back the way it was, yes.

ok, using 98 se, my cpu is not recognizing either drive for some reason. I tried only using the new dvd drive and it didnt work. any way i can plug in the cdrom and make my cpu go back to how it was a few days earlier? than maybe i can start all over again. right now it seems i have dug myself even deeper. the damn thing wont turn off. it just freezes when i click shutdown. Neu, thanks for the copy and paste. Saves me a lot of hassle and HA sorting through unrelated problems

 

[thick]

ok, not sure of the make and model. it is at home. i have not downloaded any drivers b/c i dont have internet there. It is connected directly to the motherboard. THe hd is connected directly to the mb also. as for the pause button or whatever i have no idea what you are talking about. what is a HW startup screen. Jumper is now on master. when i first tried it all, the dvd was hooked to the mb and the cdrom was not hooked at all and i got some error about not detecting my cd drive anymore. At this time both were set as slave. I clicked ok on the error or something and ever since it wont recognize anything at all. I will try putting it like it was and c what happens. I want to switch to xp really soon now. I have talked to NEU about it in the past but this shit has me anxious thanks alot

Most DVD drives are also cdrom. What make and model is it?

Winxp recognizes them immediately because of a built in database. Win98 often needs a driver installed before it will see the drive as a dvd, and sometimes even as a CD.

BUT, cable wise, how is it connected? Is it on it's own single wide gray cable to the Motherboard, or is it sharing a gray cable with a hd?

In that case, the hd is set to master, you need to set the other drive to 'slave'. Usually that's with jumpers... tiny little plastic pin covers basicall. Sorry if you know all this, just trying to be helpful.

When you boot up, you can hit the pause button on the HW startup screen, and see if the MB recognizes the drive. If it does, but the OS doesn't, the cables are all connected right, but the OS needs a driver.

Freezing on shutdown is a common problem with win98 and incompatible hw. Did you download the latest and greatest drivers? Often drivers shipped with items, don't work. They put them out to get product out to market, and then get good drivers to work and put them on a website for download.

Most users are on XP now, so they don't care so much about the win98 base out there (some companies).

Get the make and model, tell me if you have downloaded the latest drivers, and how is it connected to your MB, and are the jumpers set correctly. We can get you going on this no problem.

Also, you can always go back the way it was, yes.

 

[Neodavid]

you:
ok, not sure of the make and model. it is at home. i have not downloaded any drivers b/c i dont have internet there.

me:
If you get the make and model, we can look it up tomorrow. It might fit on a floppy, that way you could take it home.

you:
It is connected directly to the motherboard. THe hd is connected directly to the mb also.

me:
Okay, so it has it's own cable... does it have power? Will the drawer open and close? (sorry, had to ask)

you:
as for the pause button or whatever i have no idea what you are talking about. what is a HW startup screen.

me:
When your computer first starts up, it goes to a video screen, followed by a (usually) black screen with a bunch of weird stuff written on it. It's all about the HW that your computer is recognizing on bootup, before it starts to load the OS. Just watch it boot sometime.

you:
Jumper is now on master.

me:
Okay, that's right (if it's on it's own ribbon cable).

The second thing is, is the ribbon cable on correctly? One side has a stripe on it. That's pin one. That needs to go to pin one on the drive, and on the MB. If it's wrong on either connection, the drive won't work.

you:
when i first tried it all, the dvd was hooked to the mb and the cdrom was not hooked at all and i got some error about not detecting my cd drive anymore.

me:
That's how it should be, if the cd isn't there anymore, and it can't detect the DVD. We don't even know for sure the DVD drive is good yet. could be a bad drive (I doubt it though).

you:
At this time both were set as slave.

me:
Confused now... If your cd was the only thing going to the MB on that single ribbon cable, it should have been set to master. Odd that it worked as slave. You sure nothing else is on that cable?

you:
I clicked ok on the error or something and ever since it wont recognize anything at all.

me:
That's normal, for either bad drive, no power, bad cable, improperly hooked up cable, etc.

you:
I will try putting it like it was and c what happens. I want to switch to xp really soon now. I have talked to NEU about it in the past but this shit has me anxious

me:
XP is an easy load, will go right over win98. I always like to fresh install an OS though, personally.

What is your proc speed and memory. XP is a pig.

 

[thick]

you:
Okay, so it has it's own cable... does it have power? Will the drawer open and close? (sorry, had to ask)

me: yes it opens and closes fine lol
you:Confused now... If your cd was the only thing going to the MB on that single ribbon cable, it should have been set to master. Odd that it worked as slave. You sure nothing else is on that cable?

Me: I have no floppy drive. The cdrom was hooked directly to the MB. When i looked at the back the plastic piece was under the SL column


Me: Processing speed is around 2 GHZ i believe. it is an athlon AMD 2200 or 2000 i believe with 256 mb ram. 80 gb HD. Ok, new question: I need to get my shit off of the hard drive somehow b4 installing xp correct? if so how can i do it since it wont recognize the cdrom now? Do i bring the hardrive into this cpu even though this cpu at work is wi 98?

 

[Neodavid]

Thick:
Ok, new question: I need to get my shit off of the hard drive somehow b4 installing xp correct?

me:
No, xp can 'take over' and in theory just the OS will change, your data and programs should still work.

HOWEVER, it is a fact that some programs do not work under XP, but I've never had this happen to me personally.

you:
if so how can i do it since it wont recognize the cdrom now?

me:
You can't... unless you were to do something insane like have a buddy load up a spare hd with the XP OS load cd on it...

But yeah, you gotta get your initial cdrom drive recognized again.

So you put it back the way it was and still nothing?

I'd try it in another pc, but you aren't a hacker with extra's laying around... go to best buy and pick up a new one for $50, and if it fixes the problem, great, if not, you know you have a bad ide port (or cable, but I assume you tried swapping that out).

you:
Do i bring the hardrive into this cpu even though this cpu at work is wi 98?

me:
I got confused here. Can you spell that out in more detail?

This is a home pc, right, not one from work? (your net admin would kill if you replaced the OS at work).

Is there a relationship between your work pc and home pc?

You don't need to change your hd or anything else to put on a new OS. You just load it, and it takes over, leaving your data and programs working.

But we need to get you a working cdrom drive obviously.

Did you check pin 1 and the stripe on your ide cable (wide gray cable) to the drive and to your ide port on the MB?

 

[thick]

i am sure the ribbon is plugged in correctly. the red stripe is on the outside and i think the plug will only go in one way.

My cpu at work is mine. I can do anything i want with it

I put everything just like it was b4 and it is not recognizing the drive anymore.
Maybe i didnt have the right drivers for the new dvd drive. Should i get that xp and put it over the 98 se and than try the dvd drive and see if it recognizes it?
I have two ide ribbons. The one with my cd rom and the new one that came with the new dvd drive. I believe i have tried both. That error on line 13 still pops up. I think i clicked something wrong the first time i started the cpu up w/ the original drive not connected

both drives power up and open, i can put a cd in them but cant run them b/c there is not a drive recognized. I am sure the dvd drive is good. i know the cdrom drive is good also seems like that error on line 13 bullshit may be causing it all. same w/ the cpu freezing on shutdown. I can bring the cpu here to work if that would be easier

 

[Neodavid]

you:
I put everything just like it was b4 and it is not recognizing the drive anymore.

me:
That sucks man, hey, do the sysedit thing and past your config.sys here, maybe that's where the muck up is.

Otherwise, we are down to simple trial an error to diagnose. Gotta get another drive, or try your drive in another pc.

That, and look at your config.sys.

you:
Maybe i didnt have the right drivers for the new dvd drive. Should i get that xp and put it over the 98 se and than try the dvd drive and see if it recognizes it?

me:
That's the goal, yeah, so we gotta get your cdrom drive working.

you:
I have two ide ribbons. The one with my cd rom and the new one that came with the new dvd drive. I believe i have tried both. That error on line 13 still pops up. I think i clicked something wrong the first time i started the cpu up w/ the original drive not connected

me:
You may have told it to stop showing you the error, or to stop trying to install the hw.

Go to your control panel, system icon, and look at the HW. See if your cdrom is listed under drives. It should have a yellow line through it saying it's not working. Delete it... then turn off and on your pc again, see if windows recognizes it.

did you ever hit 'pause' at the hw screen on startup and see if it finds the drive physically?


I agree the problem is probably that line 13 thing, so your config.sys, and maybe your autoexec.bat need to get pasted here so I can tell. If you gotta bring it in to work, hey, whatever... or you could copy those over to a floppy and take that to work.