Strong username OP
Only had gear crash a few times over the years. Usually it was high concentration blends, or like other said, cold temperatures. You've ruled out the cold temperatures, and 300mg/ml test isn't horribly high of a concentration, so I'm wondering if the solvents used are potentially a factor in causing it to crash, or maybe If the brewing practices are subpar. Or maybe the amount of ba/bb being used? Honestly I don't know much about the brewing process, I just find it slightly odd it's crashing.
But crashed gear also isn't terribly uncommon. I'm just trying to understand what actually causes it if not cold weather/high concentration
Do you know what kind of solvents they used?