DeusChem - scammers. Stay away

Posting this as a warning to others. I had been a purchaser of DeusChem for a bit. Recently had an issue where a package wasn't delivered (USA). Did the usual stuff - waited, checked with neighbors, checked with the local post office, etc. Filed an inquiry with USPS. They sent a letter saying "we have no idea where it went, probably got dropped at the wrong address". I sent this info to DeusChem as I always purchase insurance. And they have refused to honor that insurance. They keep saying "it was delivered" and I don't know how else to explain that it wasn't delivered to my address. I can provide proof if need be.

Do business elsewhere.
 
Posting this as a warning to others. I had been a purchaser of DeusChem for a bit. Recently had an issue where a package wasn't delivered (USA). Did the usual stuff - waited, checked with neighbors, checked with the local post office, etc. Filed an inquiry with USPS. They sent a letter saying "we have no idea where it went, probably got dropped at the wrong address". I sent this info to DeusChem as I always purchase insurance. And they have refused to honor that insurance. They keep saying "it was delivered" and I don't know how else to explain that it wasn't delivered to my address. I can provide proof if need be.

Do business elsewhere.
Why not post this in their thread?
 
Not a frequent forum user. If that's better, mods can delete this thread and I'll post there.

They have a whole thread here for reviews, complains, problems and whatever else you’d possibly want.
 
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