First order problem with Deuschem

[DeusChem]

I placed an order with them over two months ago and they haven't sent it to me. They have scammed me out of more than two hundred euros.

Hey, @utopos! We have already know about your situation. At the moment, we have some problems with our bank and we can not access to it, but we are doing our best to make it as soon as possible.

You and some of our customers are in this situation, and as a solution for some customers we have already made a refund. We have replied to you in your thread and we are waiting for your order number in PM, so that we can find an exact solution for you. Waiting for your reply!

 

[Benf15harp]

Personally, never had any issue with @DeusChem
always great service all the way around

 

[Jrcp]

I'm writing again about your products, as I said, although it didn't go well for me, my friend who gave it to him is great, according to what he says... in fact, I just placed an order for more clen for him, so they will be good, although I wouldn't like it very much, @DeusChem I just made the payment to you, if you can expedite it I would appreciate it

 

[DeusChem]

I'm writing again about your products, as I said, although it didn't go well for me, my friend who gave it to him is great, according to what he says... in fact, I just placed an order for more clen for him, so they will be good, although I wouldn't like it very much, @DeusChem I just made the payment to you, if you can expedite it I would appreciate it

Hey! Thank you for your honest feedback - we really appreciate it! We are happy to hear, that your friend have a good experience with our products.

Sure, could you please provide us your order number in PM and we will check your payment status for you. Waiting for your reply, thank you

 

[Bayron]

They liars, I don’t think we should trust liars

 

[DeusChem]

They liars, I don’t think we should trust liars

Hey @Bayron again! We are not liars. We have asked you to send us a tracking number, but so far we have not received any response from you.

If your tracking number has not been updated for a long time, it does not mean that we have not sent your order. We do not use ordinary/standard routes in delivery and sometimes weather conditions can also affect delivery time.

Please provide us your order number in PM so that we can check your order status for you. Waiting for your reply!