Duncan Pharma - Europe Domestic

Hello everyone,

Due to a localized shipping issue, some orders have not shown any tracking updates recently. Please rest assured: the source is working actively to reship all affected orders shortly, with full attention to safety.

To thank you for your patience and understanding, freebies will be included with your shipments.

The source sincerely apologizes for this exceptional and isolated incident and remains fully committed to providing you with the best possible service. Thank you again for your trust.
 
Hello everyone,

Due to a localized shipping issue, some orders have not shown any tracking updates recently. Please rest assured: the source is working actively to reship all affected orders shortly, with full attention to safety.

To thank you for your patience and understanding, freebies will be included with your shipments.

The source sincerely apologizes for this exceptional and isolated incident and remains fully committed to providing you with the best possible service. Thank you again for your trust.
hi Sir
Are there any News?
 
Hello everyone,

A portion of the reshipped orders has already been sent out. New tracking numbers will be shared progressively as the shipments go out.

We sincerely apologize once again for the delay. Please rest assured that we’re doing everything we can to handle the situation as best and as carefully as possible.

Thank you for your patience and continued trust.
 
Yes, after all the delays and issues these past weeks, things are finally getting back on track. Many orders have already been re-shipped and deliveries are progressing step by step. Everything is moving forward now – just a matter of time!
 
My package has finally arrived today a bit more than 1 month after ordering. Sadly no freebies :(
After they reshipped it, it took 11 days to get here.
 
My package has finally arrived today a bit more than 1 month after ordering. Sadly no freebies :(
After they reshipped it, it took 11 days to get here.

Hey,
Happy to hear your pack arrived safe — thanks again for your patience.

Regarding the freebies: due to the recent issues, everything had to be relocated and shipped from a different setup. That included a change in the shipping team, so not everything could be handled as usual.

Thanks for your understanding
 

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