Hebei Lianfu Biotechnology Co., Ltd. (International,high quality,fast shipping ,no customs problem)

[pewex]

Better to post what IS in stock instead of OUT of stock

 

[Frontdouble]

Confirmed a refund was received. Took a long time though.

My whole experience with this vendor was definately one for the ages. Poor communication, poor processes. Quick responses to take your money but then you give her your money, true colours show.

Status did not move for more than a month and refused to refund unless it showed as seized, kept telling her if the package is lost it won’t showed as seized.

Kept advising me she will provide updates whoever I was the one that had to proactively follow up.

Refund took long, and I’ll be honest, i don’t know if i would have received it earlier than yesterday if I didn’t put her on notice on meso. But even so, it’s pretty evident how she operates from my updates and she exposed herself that she can’t meet deadlines. Excuses after excuses, lack of accountability, no signs of sense of urgency placed in rectifying issues.

In conclusion refund received, would it have taken longer if I didn’t provide updates on meso for everyone to see? Who knows. Would I recommend this lab to people? Me personally I would tell them to avoid this vendor till they sort improve everything about them

 

[Eva-Hebei lianfu]

Confirmed a refund was received. Took a long time though.

My whole experience with this vendor was definately one for the ages. Poor communication, poor processes. Quick responses to take your money but then you give her your money, true colours show.

Status did not move for more than a month and refused to refund unless it showed as seized, kept telling her if the package is lost it won’t showed as seized.

Kept advising me she will provide updates whoever I was the one that had to proactively follow up.

Refund took long, and I’ll be honest, i don’t know if i would have received it earlier than yesterday if I didn’t put her on notice on meso. But even so, it’s pretty evident how she operates from my updates and she exposed herself that she can’t meet deadlines. Excuses after excuses, lack of accountability, no signs of sense of urgency placed in rectifying issues.

In conclusion refund received, would it have taken longer if I didn’t provide updates on meso for everyone to see? Who knows. Would I recommend this lab to people? Me personally I would tell them to avoid this vendor till they sort improve everything about them

In your order, we also found the shortcomings of our service. In future orders, we will improve these .
Whether we will do business together again in the future, hope we can maintain a good and friendly relationship.
You can still ask me any questions about the product.
Thanks for your supporting and trust。

 

[Stealth500]

In your order, we also found the shortcomings of our service. In future orders, we will improve these .
Whether we will do business together again in the future, hope we can maintain a good and friendly relationship.
You can still ask me any questions about the product.
Thanks for your supporting and trust。

The way these posts are written is suspect as fuck. Words purposely missing to make their english seem poor. This is not how a message translated using an application presents.

 

[Frontdouble]

In your order, we also found the shortcomings of our service. In future orders, we will improve these .
Whether we will do business together again in the future, hope we can maintain a good and friendly relationship.
You can still ask me any questions about the product.
Thanks for your supporting and trust。

Let’s focus on you @Eva-Hebei lianfu , not the accountant, not your fowarder, not your agent.

Can you provide the forum an explanation why throughout this whole 2 month exchange you said you will provide an update but never did? Why do we always have to follow it up with you? Why did you promise a refund by the weekend yet I had to reach out after the weekend to ask for the refund? If you really work hard to rectify issues, why haven’t you been the one proactively reaching out to customers to provide updates or request details for a refund?

From the start I educated you on what to do to build a good reputation, yet you didn’t want to change your ways, and even when I put you on notice in front of everyone in the forum, you still didn’t meet deadlines, you showed everyone live in action how poorly YOU operate

 

[Eva-Hebei lianfu]

Let’s focus on you @Eva-Hebei lianfu , not the accountant, not your fowarder, not your agent.

Can you provide the forum an explanation why throughout this whole 2 month exchange you said you will provide an update but never did? Why do we always have to follow it up with you? Why did you promise a refund by the weekend yet I had to reach out after the weekend to ask for the refund? If you really work hard to rectify issues, why haven’t you been the one proactively reaching out to customers to provide updates or request details for a refund?

From the start I educated you on what to do to build a good reputation, yet you didn’t want to change your ways, and even when I put you on notice in front of everyone in the forum, you still didn’t meet deadlines, you showed everyone live in action how poorly YOU operate

We didn't run away from the problem.
When the package didn't update the logistics, we urged the forwarder to contact the local agent to confirm the package.
It happened before that the package was temporarily stored in the customs and was sent again later. We need to confirm whether the package was really detained. No one wants customers to receive the package smoothly more than us.
And we have refunded you and you have received it.
For the problems in the order, we will improve in the future.

 

[Stealth500]

We didn't run away from the problem.
When the package didn't update the logistics, we urged the forwarder to contact the local agent to confirm the package.
It happened before that the package was temporarily stored in the customs and was sent again later. We need to confirm whether the package was really detained. No one wants customers to receive the package smoothly more than us.
And we have refunded you and you have received it.
For the problems in the order, we will improve in the future.

thanks for exposing them.

 

[Stealth500]

Let’s focus on you @Eva-Hebei lianfu , not the accountant, not your fowarder, not your agent.

Can you provide the forum an explanation why throughout this whole 2 month exchange you said you will provide an update but never did? Why do we always have to follow it up with you? Why did you promise a refund by the weekend yet I had to reach out after the weekend to ask for the refund? If you really work hard to rectify issues, why haven’t you been the one proactively reaching out to customers to provide updates or request details for a refund?

From the start I educated you on what to do to build a good reputation, yet you didn’t want to change your ways, and even when I put you on notice in front of everyone in the forum, you still didn’t meet deadlines, you showed everyone live in action how poorly YOU operate

thanks for exposing them

 

[Frontdouble]

We didn't run away from the problem.
When the package didn't update the logistics, we urged the forwarder to contact the local agent to confirm the package.
It happened before that the package was temporarily stored in the customs and was sent again later. We need to confirm whether the package was really detained. No one wants customers to receive the package smoothly more than us.
And we have refunded you and you have received it.
For the problems in the order, we will improve in the future.

You didn’t address any of the questions. I said let’s focus on you not anyone else. Why do people have to reach out to you for updates? Why were you never proactive in reaching out to customers to provide updates? You didn’t even mention accountant was in surgery till this matter was shared on meso, I waited a week for a refund and you didn’t mention anything about accountant having surgery

 

[Frontdouble]

@Eva-Hebei lianfu if your service is so good, why hasn’t any customers stepped in to vouch for you?

 

[Eva-Hebei lianfu]

You didn’t address any of the questions. I said let’s focus on you not anyone else. Why do people have to reach out to you for updates? Why were you never proactive in reaching out to customers to provide updates? You didn’t even mention accountant was in surgery till this matter was shared on meso, I waited a week for a refund and you didn’t mention anything about accountant having surgery

Yes, the customer contacted me.
The entire process of completing the order requires not only me, but also the freight forwarder, local agent, and accountant.
It takes time to confirm whether the package is really detained.
The forwarder and local agent do not only serve our company.
If someone tells you that he completes all the processes of the order by himself, he must be a liar.
We cannot only process the order of one customer and ignore the orders of other customers.
It is meaningless to keep entangled in past problems. The key is to see how we can improve in the future.

 

[Eva-Hebei lianfu]

@Eva-Hebei lianfu if your service is so good, why hasn’t any customers stepped in to vouch for you?

Many customers have received the packages and are continuing to place orders.
Not every customer watches the forum every day. As long as they receive the packages smoothly and the results are good after use, we are very happy.
In the future, we will also encourage customers to leave comments here by giving discounts or gifts.

 

[Frontdouble]

Yes, the customer contacted me.
The entire process of completing the order requires not only me, but also the freight forwarder, local agent, and accountant.
It takes time to confirm whether the package is really detained.
The forwarder and local agent do not only serve our company.
If someone tells you that he completes all the processes of the order by himself, he must be a liar.
We cannot only process the order of one customer and ignore the orders of other customers.
It is meaningless to keep entangled in past problems. The key is to see how we can improve in the future.

What improvements have you made?

Translation: let’s not put a sense of urgency on rectifying matters and let’s focus on collecting money

 

[Frontdouble]

Many customers have received the packages and are continuing to place orders.
Not every customer watches the forum every day. As long as they receive the packages smoothly and the results are good after use, we are very happy.
In the future, we will also encourage customers to leave comments here by giving discounts or gifts.

There has been numerous updates scattered over multiple weeks yet none has stepped in to vouch for you lol

 

[lesstalk]

i order 2 times from this source
very fast shipping and replies,
the product feel good until now, no pip problem or something,
so dont put trash if you never order from them

 

[Eva-Hebei lianfu]

i order 2 times from this source
very fast shipping and replies,
the product feel good until now, no pip problem or something,
so dont put trash if you never order from them

Thanks for your feedback

 

[z F u R I a N o]

I would like to add something positive to this thread on my experience.
I made an order on 10 may and I received the package within 12 days.
I had no problem on payment, communication was on point and everything worked fine for me.

 

[Eva-Hebei lianfu]

I would like to add something positive to this thread on my experience.
I made an order on 10 may and I received the package within 12 days.
I had no problem on payment, communication was on point and everything worked fine for me.

Thanks for your review

 

[Enzo1a]

I’m a relatively new customer with Eva, but I’ve placed around three orders to Australia so far. Each time, the process has been smooth, and all orders arrived correctly.

On one occasion, the product photo they sent for confirmation was missing a vial, but because they have that step in place — sending photos before shipping — I was able to spot it and they corrected it quickly. It’s a great system, and I hope they continue using it.

One thing people should keep in mind: these sources are based in China, and English is clearly not their first language. You need to be clear and straightforward when communicating — that’s just part of dealing internationally.

Overall, Eva has been a reliable source so far.

 

[Intrepid71]

I have already ordered from a few chinese suppliers here. this company has by far the fastest and best communication and the time between payment and delivery is also very good. the camouflage of the packages is unrivaled in terms of effort. In my opinion absolutely recommend ordering there.