HYB (Best Service and Product - International Shipping)

Hey guys,

So I ordered and paid for 100pcs DNP (200mg) but only received 50pcs and the Janoshik test report for the DNP is 2mg across 3 capsules individually tested instead of the advertised 200mg.

Trying to sort out a replacement. Will update you guys. I have faith in HYB but we will see what happens.

@Yura(HYB)
 
Payment was received from me on Jan 10th. Its the 26th of Jan and I still havent received my parcel. The parcel isnt even in the UK! I specifically made my order as early as possible before CNY and i'm still getting delayed.
 
I ordered 3x YK-11 (10mg x100) = 3000mg.

I received 15x YK-11 (5mg x30) = 2250mg.

HYB told me they were out of 10mg so they would send me double 5mg. I didnt like this, but I said okay.

But instead of sending me double mg of YK-11, they said 2250mg of the 5mg is the same price as 3000mg of 10mg YK-11. Thats not what I agreed to.
 
01/15/2026 – made a purchase.

01/24/2026 – Yura sent me the tracking code; however, I haven’t been able to track it since then. When I try it on 17Track, it says the number is incorrect or that the carrier hasn’t provided the information.

01/26/2026 – I asked Yura about it, and she replied that they usually contact the logistics company to check on the order. However, up to now, I haven’t received any further response after asking if they could verify it. I also asked if it would be possible to place another order in addition to this one, but I still haven’t received any reply.

Has anyone else had this issue where the tracking doesn’t work? Yura has disappeared, and I haven’t gotten any response from her since then.
 
I initially contacted this number: +86 173 5797 1264, and I finalized the order with them.
Later, I saw that Yura mentioned here in the thread that the WhatsApp account had been blocked/frozen and that there was a new number. After that, I contacted the new number she provided, +86 177 2251 7617, which is the number that sent me the tracking information.
Mine is even more interesting. I haven't been able to receive my order since October. At first, they told me it hadn't passed customs and was sent back to them. I waited for it to return. In mid-December, tired of waiting, I wrote to them and asked for a resend. They replied that I had to pay an extra 30% of the order price, and they'd refund me once it got back to their warehouse. I paid. On December 25, they gave me a tracking number that still doesn't show up anywhere.
 
I ordered on Jan 9. Tracking showed it being "returned to customer" on Jan 21. Yura said customs inspected and rejected the package and he'll re-ship when they send it back. At this point, with Chinese new year upon us, I suspect I won't see this package until Q2, if at all.
I ordered in early October, then received the same response, waited until the end of December, and without waiting for the parcel to return to their warehouse, I paid an additional 30% of the cost of the order and delivery. It was sent at the end of December, they gave me a track number that is not tracked at all and I am still waiting.
 

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