USPS Package Intercept
What It Is
USPS Package Intercept® lets you redirect a domestic shipment that hasn’t been delivered or released for delivery. It’s available for packages, letters, and flats with a tracking or extra services barcode.
You can also stop mail and packages at a Post Office™ as a Hold For Pickup. You can even request to have them redirected as Priority Mail® back to your address.
Commercial Customers
If you have a Centralized Account Payment System (CAPS) account, you can register online at the Business Customer Gateway to make your request and pay applicable fees.
How It Works
Verify that your shipment is eligible for Package Intercept.
If eligible, you can submit your request online after logging in with your USPS.com account.
After submitting your request, you’ll be provided an estimated total (intercept fee plus estimated Priority Mail postage, if applicable). We will then attempt to intercept and redirect the shipment.
If the package is intercepted, your credit card will be charged the $13.45 Package Intercept fee plus any applicable postage. If the actual postage is greater than estimated, any additional postage will be charged accordingly.
With Package Intercept, you can redirect mail or packages to the sender. Your local Post Office can also hold for pickup.
Restrictions
Customers will not be charged if the shipment was not intercepted. If successfully intercepted, the non-refundable Package Intercept fee is applied to each intercept request.
Get Package Intercept Price Information
USPS Package Intercept service is available for all domestic mail services, except USPS Marketing Mail™ and Periodicals.
Only items with a USPS Tracking® barcode or extra services barcode can be intercepted.
Packages should measure no more than 108 inches in length and girth combined.
Package Intercept is not available for items addressed to a Commercial Mailing Receiving Agency or redirected to a PO Box.
All intercepted items are redirected as Priority Mail®. You must pay the applicable Priority Mail postage, except when the item was originally sent using Priority Mail Express®, Priority Mail, or First-Class Mail®.
Retail and commercial customers can also purchase additional services for the intercepted package, like Adult Signature Required, Adult Signature Restricted Delivery, Signature Confirmation, and Insurance.
Add Insurance & Extra Services
USPS Package Intercept is not available for non-mailable items, items with surface-only transportation markings, such as Label 127, Surface Mail Only, or items bearing other hazardous materials markings, such as Consumer Commodity ORM-D.
Information on Hazardous Materials
Package Intercept - Redirect or Stop Mail | USPS