MESO-Rx Sponsor Neo Anabolics (US DOMESTIC)

[Damaged1]

I’m assuming he provided photo/video proof showing the hair in the vials, right?

Either way, credit where it’s due, refunding the full order is the right move on your end.

That said, asking for a refund on the entire order when only 2 out of 5 vials were affected is… interesting. Hopefully the customer can post here and share the photos/videos so everyone can see exactly what was found. Transparency would help clear things up pretty quickly.

Also, just thinking out loud here, AI is doing some scary things these days, and adding a tiny detail like a single hair is probably the easiest trick in the book. Purely a thought experiment, nothing more.

Would hate to see people taking advantage of the better sources on here. Shit goes both ways, community should protect users from bad sources and sources from bad users.
Im not saying that this is that situation. It just got me thinking.

 

[Whistles77]

It was being "discussed" on a TG channel yesterday that splintered from Axles old TG. The endless pube comments got old very quickly. I was assuming it's a fibre from a filter rather than a hair, but i can't really engage with those TG channels as the standard of conversation is often pre-school.

And the TG group are already sharing screenshots of this thread and the person who found the fibre is taking my post personally.

Epitomises everything i hate about these TG communities. He chose to think that i was attacking or doubting him, rather than expressing disdain from everyone leaping onto pube talk.....and i stand by this.....like pre-schoolers.

 

[The Answ3r]

Hello good morning , I really want to say Thank you Neo for being transparent with the community . Not only did he offer a refund but he also wanted to replace the vials , i said a refund was enough . It was my first time ordering from Neo , so i was excited . Neo is a great seller , he responded quickly and apologized and explained everything and said that should of never happened .

Neo, I really appreciate you taking the time to write this post. Thank you for making things correct by adressing the issue. Neo did refund me and also on top of that he wanted to replace the vials as well, i said no, a refund was enough for me. This was my first time ordering from Neo, Neo did the right thing, by being transparent and letting the community know we all make mistakes. As he explained all his safety measures as well and apologized multiple times. Thank you Neo for making things right . To clarify we did go Back and forth in email and spoke about bringing it up to the community , i did show proof of the vials, by providing videos. To some its not a big issue, yes we can filter it, but the point is to provide quality, if im in the wrong, then idk what else to say. This is not me bashing on Neo, this is to clarify he went above and beyond, Thank you once again Neo .

Thanks for clarifying. If you provided video proof and showed it directly to Neo, then that answers my questions. No issues from my side if the evidence was there and it was handled properly.

The only remaining question is for Neo, how something like this could have happened in the first place.

 

[NeoAnabolics]

I’m assuming he provided photo/video proof showing the hair in the vials, right?

Either way, credit where it’s due, refunding the full order is the right move on your end.

That said, asking for a refund on the entire order when only 2 out of 5 vials were affected is… interesting. Hopefully the customer can post here and share the photos/videos so everyone can see exactly what was found. Transparency would help clear things up pretty quickly.

Also, just thinking out loud here, AI is doing some scary things these days, and adding a tiny detail like a single hair is probably the easiest trick in the book. Purely a thought experiment, nothing more.

It looked like my hair, the videos that were provided looked real. I failed the customer and that is what it took to make things right. Thank you for the AI heads up, I had not thought about this.

This person didn't happen to go by the screen name "KoreanGuy" did they?
Just looking out for you, that person has been doing shit like that to nearly every source here; complaining about contamination, bunk gear, etc.. trying to get free stuff, essentially. Guys a grade A troll and an utterly useless forum member.

Thank you brother, he came forward and was honest.

Thanks for sharing and keeping transparency man.

Speaking for myself I will continue to be a customer of yours. I know you take your craft serious and let your quality speak.

Never had a negative experience with this vendor, was actually the first vendor I ever purchased from and walked me through bitcoin process and everything. Genuine guy.

Thank you for your support and continued business sir. The mistake will not happen again.

The clarity and transparency, along with lack of drama, in response to this event is why I will continue to shop with Neo confidently.

Thank you for your trust sir. I will rectify issues and make sure they do not occur again.

Hello good morning , I really want to say Thank you Neo for being transparent with the community . Not only did he offer a refund but he also wanted to replace the vials , i said a refund was enough . It was my first time ordering from Neo , so i was excited . Neo is a great seller , he responded quickly and apologized and explained everything and said that should of never happened .

Neo, I really appreciate you taking the time to write this post. Thank you for making things correct by adressing the issue. Neo did refund me and also on top of that he wanted to replace the vials as well, i said no, a refund was enough for me. This was my first time ordering from Neo, Neo did the right thing, by being transparent and letting the community know we all make mistakes. As he explained all his safety measures as well and apologized multiple times. Thank you Neo for making things right . To clarify we did go Back and forth in email and spoke about bringing it up to the community , i did show proof of the vials, by providing videos. To some its not a big issue, yes we can filter it, but the point is to provide quality, if im in the wrong, then idk what else to say. This is not me bashing on Neo, this is to clarify he went above and beyond, Thank you once again Neo .

Thank you for coming forward and your honesty. again. My customers should never have to filter my products. I hope to be able to gain your trust again sir. My sincere apologies that this happened. I will make sure it never happens again.

 

[Rawbie]

Then

And the TG group are already sharing screenshots of this thread and the person who found the fibre is taking my post personally.

Epitomises everything i hate about these TG communities. He chose to think that i was attacking or doubting him, rather than expressing disdain from everyone leaping onto pube talk.....and i stand by this.....like pre-schoolers.

then why are you in there? lmao. what a loser.

 

[NeoAnabolics]

Thanks for clarifying. If you provided video proof and showed it directly to Neo, then that answers my questions. No issues from my side if the evidence was there and it was handled properly.

The only remaining question is for Neo, how something like this could have happened in the first place.

I always work with arms inside of my flow hood. I made the mistake of sticking my head inside. Vertical laminar flow hoods push air downwards. The air pushed onto my head making a hair particle fall off. I had the bad luck of having a hair follicle fall inside.

I fill vials underneath the flow hood one at a time. I fill one and cap and put to the side. I inspect the beginning and middle and end of batch.

Vials get labeled individually when they go out, that way I give it a final inspection. Vials that are crashed get heated up and inspected before being labeled. Last week I did not heat them up before labeling them for that particular batch. I figured they would just crash again. That was my mistake. Once again, I am sorry this happened due to my negligence.

 

[NeoAnabolics]

Test C 250mg/mL in Mig812 is now out of stock. More will be brewed this week when Jano gets the testing sent over.

 

[PMercy1]

Neo, appreciate the transparency. Could you provide an update on OOS stock and potential new items you plan to add to the menu. Ty sir

 

[crispybacon!]

I had a customer reach out to me, with unfortunate news. Their order consisted of 8 vials. Two out of five vials of Test Cyp 250mg/mL had a strand of hair inside each one. The rest of the vials were fine. The vials were sealed. The customer requested a refund for the entire order, so I did as such and refunded him completely.

This is very upsetting and frustrating for me to say the least. I went underneath my flow hood instead of staying outside of it as I always do. Without a hairnet , the airflow must have pushed onto my head, without wearing a hairnet.

There is absolutely no reason why this should have happened or the vials going out without me seeing it. I always check my vials before shipping, I got careless and did not heat up vials last week before going out and missed it.

I am sorry, for failing the community. Many of you know I strive for the best on quality. This isn’t just talk. Of the current USA sources I was the first one to implement a flow hood, use flurotec stoppers, switch to miglyol 812. With pictures and proof not just words. I also switched to capsule filtering before discussions started about leeching from bottle top filters. I take this very seriously, so it is like a kick in the read for me. My apologies. It will never happened again.

Appreciate the transparency and getting ahead of this.

For the future, hairnets look stupid, but are cheap and effective.

 

[Clappincheeks]

Test C 250mg/mL in Mig812 is now out of stock. More will be brewed this week when Jano gets the testing sent over.

Will this be from the same test cyp raw materials?