I hate that i have to write this.
I placed an order 8/22/24 for a large order of HCG and HMG.
The order was sent in 4 seperate packs
2 packs arrived 9/10
1 pack arrived 9/21
1 vanished into the ether.
i waited until 10/28 to ask for an update or a reship to give it as much time as possible to sort itsself out.
I received a email back on the same day saying they would send the replacement pack out after Diwali.
Asked for an update 11/26 to no reply.
I am understanding that international orders can take quite a while, and we've gone across several holiday periods, however this delay is not what i would consider acceptable.
Ive sent another email this morning, hoping ill get a meaningful reply