FightKnight2
New Member
Hey Guys,
Is anyone else having serious issue with Pharmacom support? I made a large order and half of my items were missing, due to stealth shipping they sent me just packaging for everything in one package, then oils in another. The third contained only 3 items and the rest were no where to be found. I followed everything they request to submit on the website. It took over 3 weeks just to get a response from someone. I have been going back and forth with them and for a simple resolution it is going on almost 2 months now they cannot resolve my issue. Last I heard was this is high priority for us to resolve the issue after watching my submitted videos. Now I haven't heard back in a week again. This is very bad customer service, not sure what happened with this lab they were always so good and fast. I am more upset that my whole timeline got screwed up with their mistake now they cannot even resolve it in reasonable amount of time.
Anyone else having the same issue with this lab?
Thanks
Is anyone else having serious issue with Pharmacom support? I made a large order and half of my items were missing, due to stealth shipping they sent me just packaging for everything in one package, then oils in another. The third contained only 3 items and the rest were no where to be found. I followed everything they request to submit on the website. It took over 3 weeks just to get a response from someone. I have been going back and forth with them and for a simple resolution it is going on almost 2 months now they cannot resolve my issue. Last I heard was this is high priority for us to resolve the issue after watching my submitted videos. Now I haven't heard back in a week again. This is very bad customer service, not sure what happened with this lab they were always so good and fast. I am more upset that my whole timeline got screwed up with their mistake now they cannot even resolve it in reasonable amount of time.
Anyone else having the same issue with this lab?
Thanks