Transaction Disappeared?!

[Oak707]

Made a transaction through my bank like I always do. Bought bitcoins and received a message that they would be available in 7 business days. That's happens all the time. On the 7th day when they should have been in my bitcoin account, there is now no record of any transaction. Not pending like it was and my bitcoins aren't there. It's like I never purchased them. The money was never pulled out of my bank account. Did my bank rejected the transaction? I've made them before. It's like the whole thing never happened and all Info on the transaction is gone. Waited a week so I could place an order and now I can't. In order to get them instantly I have to upload my Id and use a credit card. Well the stupid website won't let me upload from my phone. Anyone have Thier transaction disappear like that?

 

[TS561]

Made a transaction through my bank like I always do. Bought bitcoins and received a message that they would be available in 7 business days. That's happens all the time. On the 7th day when they should have been in my bitcoin account, there is now no record of any transaction. Not pending like it was and my bitcoins aren't there. It's like I never purchased them. The money was never pulled out of my bank account. Did my bank rejected the transaction? I've made them before. It's like the whole thing never happened and all Info on the transaction is gone. Waited a week so I could place an order and now I can't. In order to get them instantly I have to upload my Id and use a credit card. Well the stupid website won't let me upload from my phone. Anyone have Thier transaction disappear like that?

What service do you use?

 

[Oak707]

I use coinbase. I'm wondering if my bank declined it for some reason. I used it before with no problems. Everything else was the same up until I was supposed to receive them. Then it was like I never bought any.

 

[TS561]

I use coinbase. I'm wondering if my bank declined it for some reason. I used it before with no problems. Everything else was the same up until I was supposed to receive them. Then it was like I never bought any.

Are you still having trouble with your phone app?

 

[Oak707]

It just won't let me upload an id or my card. It won't even let me take the picture. Last time I took the picture and it wouldn't upload. This time I'm getting an error before that. That's why I used my account number for this purchase just like the time before. Worked no problems last time. Not sure what's different.

 

[TS561]

OK, it is very likely to be a tech issue. Happens sometimes. Between your app request, the Blockchain, and your bank something got fuzzy. This is JUST a suggestion. But, you may try completely uninstalling the app on your phone. Make sure all related files are gone. Re-install and try again. Please keep in mind, that the odds are it being a tech issue. But, people are always looking for ways to exploit. Especially with bitcoin. So just keep an eye on everything, just to be sure. Last thing, do you use mixing services for coins? If so, are using new wallets each time?

 

[Oak707]

This is the firat time with this wallet. I got a new phone and hadn't used coinbase in a while. When I set it back up I got a new wallet. First time using it. I was gonna transfer to mycelium, then to the final destination but never got the bitcoins. I hit up coinbase online. Waiting for a response. I don't want to try and purchase more, then have the original go through and end up buying twice the amount.

 

[Oak707]

To be clear I'm not missing money at this point. I just waited a week for the transaction to take place and then it never did. Now there's no trace of me ever buying.

 

[TS561]

This is the firat time with this wallet. I got a new phone and hadn't used coinbase in a while. When I set it back up I got a new wallet. First time using it. I was gonna transfer to mycelium, then to the final destination but never got the bitcoins. I hit up coinbase online. Waiting for a response. I don't want to try and purchase more, then have the original go through and end up buying twice the amount.

That's a solid plan. It is more than likely something minor. You have no funds missing, so the app just may need a patch. maybe it just doesn't want to play nice with the new phone or something.

 

[Oak707]

Could be, I'll wait for a response and maybe go a different route as far as what I was gonna get with it. Just like the ease and anonymity of using bitcoin.