We apologize for not responding to your messages quickly enough. I'd like to provide a unified response to some of your questions:
Due to events at other companies last month, we have temporarily suspended shipments for weeks. all backlogged orders are being processed now.
For all customers who have already placed orders, your orders are being arranged and I will provide tracking numbers as soon as possible. Please don't worry.
We have just experienced a “storm”, but we always believe that the sun will shine after the rain.
Thank you for your support and understanding!