Who’s bears responsibility in this situation?

[BigDadd7]

Quick personal story. Had a small order of GH US dom TP. I think it was only like 5 kits. Got the package, then a few days later, got a notice that I had another package waiting. I was like hmm so I went down and it was another 5 kits.

I thought about it, not to say anything and probably nothing would have happened. However I had done business with TP for a long time and I didn't want to take the chance on that connection. I notified him and he was professional and I could tell he had delt with this type of thing many times before.

I offered to pay for the kits because 1. I could use them eventually 100%. 2. I had the funds. 3. I told him because it was his error, I would like to have the shipping charge waved and pay the 50+ kit int price or whatever the lowest possible bulk discount price he offered. He said that would be fair and so I paid him.

That was my specific circumstances and example. However others will vary.

Are you confirming that he sent butthole pics?

 

[vulpes]

Relationships can be valuable in business and being as good to people as possible without harming your own interests never hurts.

Does the purchaser usually use the stuff or is it a one off? If he is a regular, it makes sense to pay some or all of the price as he is just effectively getting his next delivery early and he has not paid carriage at all, so he is winning even if he pays.

But if he was only buying that product as a one off, as a trial or he uses it so slowly the extra will have expired before he needs it, the mistake is no use to him and here to save the vendor from his error would be to harm the purchaser's interests, when the error is not his. So basically IDK, it depends.

 

[xrayphoton13]

I think the answer changes based on culture too. In the US everyone is used to the answer being no. It's the same as if you get someone else's mail by mistake. You can open it and keep it and face no penalty for it. It's on your conscience as to whether or not you choose to return to the shipper as the wrong address or deliver it yourself if the address is nearby.

But I've noticed with all the Chinese vendors if they accidentally give you something extra or someone else's goods they expect you to pay for it immediately, return it, or ship it to the customer it was meant for even if it removes the other customer's privacy

 

[knucklesamich]

No. I ordered what I ordered and I'll happily pay for what I ordered. If you send me too much stuff, that's your mistake.

If this was regular goods I'd just ship it back, even without asking for the vendor to cover return shipping.

Businesses have margins for a reason - when I fuck up in my business day to day, I eat the mistake and learn from it. I don't expect my customers to pay for my fuck ups.

I agree with this. I mean, think about it. What if it was an extra $1K worth of stuff. IDK if I'd want to pay for such a thing. I'd ship it back, but now I take on risk. Shipping something to China? I might negotiate something with them depending on circumstances, and how much it's all worth, but buying this isn't like getting something from Amazon. Seller should be careful not to make this kind of mistake.

 

[knucklesamich]

I think the answer changes based on culture too. In the US everyone is used to the answer being no. It's the same as if you get someone else's mail by mistake. You can open it and keep it and face no penalty for it. It's on your conscience as to whether or not you choose to return to the shipper as the wrong address or deliver it yourself if the address is nearby.

But I've noticed with all the Chinese vendors if they accidentally give you something extra or someone else's goods they expect you to pay for it immediately, return it, or ship it to the customer it was meant for even if it removes the other customer's privacy

I actually would probably do that for them, forward it to the right address if it's not crossing borders into a different country. I think I'd ask the vendor to see if it's ok first. It might be a bit of a hassle, but that's kind of cool.

 

[Slowww]

I think the answer changes based on culture too. In the US everyone is used to the answer being no. It's the same as if you get someone else's mail by mistake. You can open it and keep it and face no penalty for it. It's on your conscience as to whether or not you choose to return to the shipper as the wrong address or deliver it yourself if the address is nearby.

But I've noticed with all the Chinese vendors if they accidentally give you something extra or someone else's goods they expect you to pay for it immediately, return it, or ship it to the customer it was meant for even if it removes the other customer's privacy

Yes this is because they will do anything for a dollar despite being very unprofessional, do not hold themselves accountable and don’t value privacy so long as it isn’t their own. Cultural differences, this is basically all corporate and business culture here. They also steal from and undercut their own coworkers, or employees so it makes sense they will try their hardest to also hold a customer accountable for the mistake of their company

 

[TRTSCOUT]

I think if you receive a duplicate order you should pay 50% to keep or ship to USA warehouse

 

[dinfar1337]

I agree with this. I mean, think about it. What if it was an extra $1K worth of stuff. IDK if I'd want to pay for such a thing. I'd ship it back, but now I take on risk. Shipping something to China? I might negotiate something with them depending on circumstances, and how much it's all worth, but buying this isn't like getting something from Amazon. Seller should be careful not to make this kind of mistake.

extra 1k worth? yeah nah they aint getting shit back thank you for the roids

 

[Juicedhead]

This happened to me. I told dude he said "just keep it". I was 4 bottles of test 4 bottles of deca 500 tabs of dbol all balkan pharma back when balkan was awsome.

 

[The Answ3r]

Depends on the vendor, honestly.
If it was Axle or Muscle Candy and they accidentally sent me extras? I wouldn’t say a word - might even hit ’em up like, “Yo bro, I think you forgot a couple vials… better double-check next time.”

But if it was Stan, Opti, or one of the reliable OGs? I’d let ’em know for sure - might toss over like 50% of the value as a thank-you tax… maybe less, let’s not get crazy. I’ve got morals, but I also got bills.

 

[maxtom]

It depends. If you can use them & the source offering good products and services, pay them full/50%. This is just a mistake everyone will make sometimes! But no problem if you refuse. It won't be a problem.

 

[Stealth500]

vendors cover their ass using a third party to kick out packs. The average customer doesn't have this luxury.

 

[Vanargandar]

I’ve got morals, but I also got bills.

Quote to live by.

 

[narta]

Depends on the vendor and the time I have been using them. If it's my regular source, I would notify them and if it was something that I use, I would pay 50% of the value, covering the BOM.