Afternoon all. I think this is an opportunity to discuss a subject that I am not fond of discussing - reverse scamming. I understand that the community in general will stick up for fellow users over sources, but reverse scamming does happen to users. I am happy to report almost all business I have done has been with honest customers. But I am not so naive as to think that all individuals are honest. As a result, I do have a system in place to detect possible scamming.
Unfortunately, I am confident that the above user is attempting to reverse scam us. Barring sensitive information, the above user has no proof of payment and we have no records of payment on from him. Nor do we have any recent communication with him discussing an actual order. The above user provided a name, city/state and payment amount as well as a payment period for their supposed MG transaction. We did not find any transaction amount in the amount that was stated during the time frame. Furthermore, I have asked the user to provide a reference number for the transaction and the user was unable to do so. MoneyGram keep records of their transactions forever and one can easily retrieve their information by calling in and providing the necessary information.
We take business here very seriously and we do not tolerate any type of scamming. Just as the community has a no tolerance stance on sources scamming, I expect the same for users. We're happy to provide a service, given everyone is safe, but individuals who try to take advantage of our services jeopardize it for the rest of the honest customers.
Thank you for reading and understanding.