@CaptainRex501 Please see the post linked below in regards to contacting the source. I hope it is helpful.
• How-To Contact Basicstero Customer Support:
How-To Contact Basicstero Customer Support
Now you can contact Basicstero’s customer support directly via an internal messenger in your Basicstero account instead of filling out a form on the “Contact Us” page.
For your convenience, Basicstero has added a
"Messages" section on the store website where you can contact customer support for any questions or help you need (such as with payment, ordering, account, etc.).
You can find this new option on the top bar when logged into your Basicstero account.