MESO-Rx Sponsor Pharmacom Labs officials and our Basicstero.com store

[RThoads]

Website Access: The Basicstero site is NOT DOWN

The Basicstero site is UP and working as usual; check the status here for yourself using the tool linked below

Basicstero.ws Down or Just Me ?

Basicstero down? Check whether Basicstero.ws server is down right now or having outage problems for everyone or just for you.

www.isitdownrightnow.com

A VPN can be used to access the site by using a different IP so the connection may follow a different path to the site, avoiding possible problems and blocks, and allow access.
Many customers in the affected regions are already reporting that they have success by simply using a VPN.

You should be able to access the site by using a VPN with an IP address in Europe, Asian, or Canada.

A Popular FREE VPN
Here is a good VPN that allows the end-user to use a different IP by selecting from various different regions.

The best VPN for speed and security

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Basicstero is not the only site being affected by this issue. There are multiple reports of access issues to other similar popular sites in the same region.

It currently appears that only some specific regions are blocked from accessing the site, such as the US and areas that may rely on US ISPs/infrastructure; this is most likely as result of some technical issue with internet infrastructure, or internet service providers and/or government agencies blocking access to certain IPs.

 

[Pharmacom Support]

Is it normal for orders still to be "processing" right now even a week later? Is this because of the holiday?

Hi, unfortunately there may be some delays due to the holidays, but don't worry, your order will be shipped soon.

 

[Turbo charged]

Did they shut down for good can't get in.

 

[RThoads]

Did they shut down for good can't get in.

Please scroll up literally two posts above your's...

Website Access: The Basicstero site is NOT DOWN

The Basicstero site is UP and working as usual; check the status here for yourself using the tool linked below

Basicstero.ws Down or Just Me ?

Basicstero down? Check whether Basicstero.ws server is down right now or having outage problems for everyone or just for you.

www.isitdownrightnow.com

A VPN can be used to access the site by using a different IP so the connection may follow a different path to the site, avoiding possible problems and blocks, and allow access.
Many customers in the affected regions are already reporting that they have success by simply using a VPN.

You should be able to access the site by using a VPN with an IP address in Europe, Asian, or Canada.

A Popular FREE VPN
Here is a good VPN that allows the end-user to use a different IP by selecting from various different regions.

The best VPN for speed and security

Get fast, secure VPN service in 120+ countries. Download our free VPN now — or check out Proton VPN Plus for even more premium features.

protonvpn.com

Basicstero is not the only site being affected by this issue. There are multiple reports of access issues to other similar popular sites in the same region.

It currently appears that only some specific regions are blocked from accessing the site, such as the US and areas that may rely on US ISPs/infrastructure; this is most likely as result of some technical issue with internet infrastructure, or internet service providers and/or government agencies blocking access to certain IPs.

Also, read the previous page or two. Then, you'll be up-to-date with the situation.
You can access the site using a VPN with an IP outside the US.

MESO-Rx Sponsor Post in thread 'Pharmacom Labs officials and our Basicstero.com store'

Monday at 4:10 PM

A Good FREE VPN

Here is a good VPN that allows the end-user to use a different IP by selecting from various different regions.

The best VPN for speed and security

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• RThoads

• 

 

[AIRBORNE DADDY]

Dumb question. Is Pharmacom still legit? Im not new and unlikely to read 200 pages... ive always used smaller domestic sources other than Pharmasource and Turkish pharma 8 years ago. Just asking in case i have to toss some primal gear that theres alot of complaints about. Used Uncle Stan exclusively for 5 years but i wont ask him to make a min order exception for 4 vials of cyp. Basicstero at double what i generally pay works. Assuming if theyre still on Meso were mostly satisfied?

 

[RThoads]

Dumb question. Is Pharmacom still legit? Im not new and unlikely to read 200 pages... ive always used smaller domestic sources other than Pharmasource and Turkish pharma 8 years ago. Just asking in case i have to toss some primal gear that theres alot of complaints about. Used Uncle Stan exclusively for 5 years but i wont ask him to make a min order exception for 4 vials of cyp. Basicstero at double what i generally pay works. Assuming if theyre still on Meso were mostly satisfied?

The Pharmacom Labs brand is one of the most popular and respected brand in the entire world and has been around for over 20 years now.
The Basicstero store has been in business for over a decade.
Just look at the date on the first post here in this thread; Basicstero has been here on MESO for over 10+ years and 1700 pages.
They wouldn't have lasted all this time if they weren't legit.
This is as legit of a business as you're ever going to find with this type of product.

NOTE: You currently have to use a VPN with an IP outside the US to access the store site.

The best VPN for speed and security

Get fast, secure VPN service in 120+ countries. Download our free VPN now — or check out Proton VPN Plus for even more premium features.

protonvpn.com

Website Access: The Basicstero site is NOT DOWN

The Basicstero site is UP and working as usual; check the status here for yourself using the tool linked below

Basicstero.ws Down or Just Me ?

Basicstero down? Check whether Basicstero.ws server is down right now or having outage problems for everyone or just for you.

www.isitdownrightnow.com

A VPN can be used to access the site by using a different IP so the connection may follow a different path to the site, avoiding possible problems and blocks, and allow access.
Many customers in the affected regions are already reporting that they have success by simply using a VPN.

You should be able to access the site by using a VPN with an IP address in Europe, Asian, or Canada.

A Popular FREE VPN
Here is a good VPN that allows the end-user to use a different IP by selecting from various different regions.

The best VPN for speed and security

Get fast, secure VPN service in 120+ countries. Download our free VPN now — or check out Proton VPN Plus for even more premium features.

protonvpn.com

Basicstero is not the only site being affected by this issue. There are multiple reports of access issues to other similar popular sites in the same region.

It currently appears that only some specific regions are blocked from accessing the site, such as the US and areas that may rely on US ISPs/infrastructure; this is most likely as result of some technical issue with internet infrastructure, or internet service providers and/or government agencies blocking access to certain IPs.

There are many 3rd-party analytic reports on the Basicstero site and on various discussion forums, such as here on MESO.

 

[ScabbyJr]

Website Access: The Basicstero site is NOT DOWN

The Basicstero site is UP and working as usual; check the status here for yourself using the tool linked below

Basicstero.ws Down or Just Me ?

Basicstero down? Check whether Basicstero.ws server is down right now or having outage problems for everyone or just for you.

www.isitdownrightnow.com

A VPN can be used to access the site by using a different IP so the connection may follow a different path to the site, avoiding possible problems and blocks, and allow access.
Many customers in the affected regions are already reporting that they have success by simply using a VPN.

You should be able to access the site by using a VPN with an IP address in Europe, Asian, or Canada.

A Popular FREE VPN
Here is a good VPN that allows the end-user to use a different IP by selecting from various different regions.

The best VPN for speed and security

Get fast, secure VPN service in 120+ countries. Download our free VPN now — or check out Proton VPN Plus for even more premium features.

protonvpn.com

Basicstero is not the only site being affected by this issue. There are multiple reports of access issues to other similar popular sites in the same region.

It currently appears that only some specific regions are blocked from accessing the site, such as the US and areas that may rely on US ISPs/infrastructure; this is most likely as result of some technical issue with internet infrastructure, or internet service providers and/or government agencies blocking access to certain IPs.

Works like a charm! Thank you!!

 

[thepipisreal]

Many other customers are having success by using a VPN with an IP address in Europe, Asia, or Canada.

MESO-Rx Sponsor Post in thread 'Pharmacom Labs officials and our Basicstero.com store'

Monday at 4:10 PM

A Good FREE VPN

Here is a good VPN that allows the end-user to use a different IP by selecting from various different regions.

The best VPN for speed and security

Get fast, secure VPN service in 120+ countries. Download our free VPN now — or check out Proton VPN Plus for even more premium features.

protonvpn.com

• RThoads

• 

Worked perfectly, thanks brother.

 

[ShutUpAndPump]

To the best of my understanding, the raw materials are produced in Asia and acquired from chemical suppliers in Asia.

Pharmacom Labs production facility has also been in Asia since I've been using this brand (so for, at the minimum, over a decade now).

This is what was recently posted on another very popular AAS discussion forum (see the screenshot below).

So the raw shortage problem is solved? I don't understand what does it mean that the old suppliers are back

 

[RThoads]

So the raw shortage problem is solved? I don't understand what does it mean that the old suppliers are back

I don't know if all of the raw shortage issues are solved for all compounds.
But, the source appears to have been able to get raws for some of the out-of-stock products. I don't know if the raw supplier produced new batches of these raws or if they were from reserves of raw materials that already existed from before the raw supply shortages.
Notably, Basicstero recently restocked TEST-E300 and Oxandrolone 10 (Anavar) according to the news announcement at the link in the code box below.

https://basicstero.ws/news/pharmatest-e-300-and-oxandrolonos-10-are-back-in-stock

 

[RThoads]

There are Reports that Access to Basicstero's site has been Restored in some regions that could not reach the site the past few days

 

[RThoads]

Oh I'll still buy from you guys, you guys have always been great. Luckily I got pretty stocked up. Will just wait till this hopefully gets resolved.

@tddrogo I remember you were one of the customers in an area that did not have access to the site.
Please check it again now and let us know if you have access without using a VPN.

MESO-Rx Sponsor Post in thread 'Pharmacom Labs officials and our Basicstero.com store'

Wednesday at 9:17 PM

There are Reports that Access to Basicstero's site has been Restored in some regions that could not reach the site the past few days

• RThoads

 

[Joehenderson]

@tddrogo I remember you were one of the customers in an area that did not have access to the site.
Please check it again now and let us know if you have access without using a VPN.

MESO-Rx Sponsor Post in thread 'Pharmacom Labs officials and our Basicstero.com store'

Wednesday at 9:17 PM

There are Reports that Access to Basicstero's site has been Restored in some regions that could not reach the site the past few days

• RThoads

Restored for me (east coast)

 

[Joehenderson]

@tddrogo I remember you were one of the customers in an area that did not have access to the site.
Please check it again now and let us know if you have access without using a VPN.

MESO-Rx Sponsor Post in thread 'Pharmacom Labs officials and our Basicstero.com store'

Wednesday at 9:17 PM

There are Reports that Access to Basicstero's site has been Restored in some regions that could not reach the site the past few days

• RThoads

They really should extend the 25%

 

[tddrogo]

@tddrogo I remember you were one of the customers in an area that did not have access to the site.
Please check it again now and let us know if you have access without using a VPN.

MESO-Rx Sponsor Post in thread 'Pharmacom Labs officials and our Basicstero.com store'

Wednesday at 9:17 PM

There are Reports that Access to Basicstero's site has been Restored in some regions that could not reach the site the past few days

• RThoads

Works great now. Thanks @RThoads

 

[AIRBORNE DADDY]

Works great now. Thanks @RThoads

Not in jersey, for me anyway...

 

[tddrogo]

Not in jersey, for me anyway...

Yep it didn’t last long for me. Back to erroring out today.

 

[RThoads]

I found a better tool/site for checking regional access.
This one shows current access for each region. This way, even if the ISP in one region is blocking access, we can all see if the server is actually up or not.

Check if a website is down

Check if any website is down with our FREE, reliable global monitoring tool. Get real-time results from around the world in seconds.

onlineornot.com

If other regions still have access, then Basicstero is not down, and using VPN to give you an IP from an unrestricted region should give you access.
If no regions have access, then most likely, Basicstero's server may just be down and we can check back again later.


Here is an efficient way to access the site for now:

1) Try to access the site as usual without any work-around. If you're in, great! if not, move to step 2.

2) Check the status of the site, if it is restricted/blocked in your region because of issues such as ISP policies (but, still up and available to the rest of the world), or is the site just down for everyone.

Check if a website is down

Check if any website is down with our FREE, reliable global monitoring tool. Get real-time results from around the world in seconds.

onlineornot.com

3) Use a VPN to work-around some of the technical issues or ISP/government restrictions in your region by giving you an IP from an unrestricted region.

MESO-Rx Sponsor Post in thread 'Pharmacom Labs officials and our Basicstero.com store'

Tuesday at 4:08 PM

Website Access: The Basicstero site is NOT DOWN

The Basicstero site is UP and working as usual; check the status here for yourself using the tool linked below

Basicstero.ws Down or Just Me ?

Basicstero down? Check whether Basicstero.ws server is down right now or having outage problems for everyone or just for you.

www.isitdownrightnow.com

A VPN can be used to access the site by using a different IP so the connection may follow a different path to the site, avoiding possible problems and blocks, and allow access.
Many customers in the affected regions are already reporting that they have success by simply using a...

• RThoads

• 

 

[RThoads]

Only a few more days left for the Chinese Holiday Promo
Shop soon if you want to make an order before the promo ends.

Basicstero's 2026 Chinese Holidays Promo!
Shop early for the best savings

No promo code needed; the discounts are automatically applied in the cart.
Simply add items from the international warehouse and the promotional discount will show in your cart.

• 25% discount at the international warehouse from February 8 to 16, 2026.

• 20% discount at the international warehouse from February 17 to 25, 2026.

International orders will be shipped after the Chinese holidays.

Enjoy the holiday celebration with discounts from the Basicstero international warehouse!

 

[RThoads]

Reminder: Always Film an Unpacking Video

An unpacking video (opening the package for the first time to show the contents exactly how they were received) is required if post-sale support is needed to resolve issues such as damaged or missing items.
Please see my advice below about how to make a good unpacking video.

In the unfortunate event that the postal system did something that damaged the contents during shipping, or in the rare event that the warehouse staff may have made a mistake such as sending a package with a missing or wrong product, an unpacking video is required for customer support to help resolve the issue.

Please understand that customer support staff are required to review the unpacking video in accordance with points #10 and #11 in the "Our Terms" page on the Basicstero site at link in the code box below.

https://basicstero.ws/terms

This it is a rule for the customer support job, which the customer support team does not have the authority to change (they are people at work and have to follow the rules at their job or they may face consequences such as being fired, just like the rest of us when we are at work).

Also, keep in mind, that the terms on the order confirmation page clearly state this and a customer has to agree to these terms to even place an order (please see the screenshot included below).

“3. COMPLAINTS REGARDING BROKEN OR MISSING ITEMS ARE ACCEPTED ONLY IF UNPACKING VIDEO IS PROVIDED! ON VIDEO SHOULD BE CLEARLY SEEN THE FRONT SIDE OF THE PACKAGE, ADDRESS, NAME. VIDEO OR PICTURES WITH ALREADY OPENED PACKAGES ARE NOT ACCEPTED!

By confirming this order you agree with our ordering terms. Post-sale support is carried out according to these terms. If you don`t agree with our ordering conditions, you should not confirm your order.”

Please see this screenshot of the order confirmation page and terms:

Post-sale support is carried out according to the terms to which you agreed.
If management questions things, the customer support team has to be able to show management the evidence that justifies why they entered a reship request for the warehouse.

In my experience, if the package was already opened they will not be able to help.
Customer support staff cannot make judgment calls about if they think you're scamming or not; they are just required to follow the rules and policies at their job.
So, they simply review the unpacking video to make sure it shows everything the way it is required and meets the criteria to allow them to enter a reship request in the system.
If all the criteria are met, they can enter a request for the manager to approve so the warehouse will get work orders to send a reship.
If the criteria are not met, they cannot enter the request.

To be clear, this policy is not any accusation towards a specific individual such as yourself, or a matter or trusting you or not; it's noting personal about you at all in any way, not negative or positive judgement about you.
It is a general policy customer support must follow for everyone.
It a policy that is clearly stated and the customer must agree to it to place an order, and it's a rule for the customer support staff at their job, not something they decided to make-up (just like how most of us have rules for our positions and places of employment).

Here are some tips and advice to help make a good unpacking video in case it is ever needed:
• Start filming before you begin to open the package and show the condition of the exterior condition.
• Clearly show that the package was not opened yet.
• Clearly show the shipping label with all the information, such as the tracking number, that can be used to verify that it is the package for the specific order in question.
• Keep everything visible on the video; if the package or some products move off the video and are not visible (even for a brief moment), customer support may not be able to resolve the situation (the purpose of the video is to show the exact situation as it arrived).
• Clearly show the package being opened for the first time and the removal of the contents.
• When all contents have been removed, clearly show the package is empty to verify that all the contents are accounted for.
• Clearly show the contents so they can easily be identified and counted.
• Make sure all of this, every step and every items, is in the video and nothing happens that does not show on the video.

With an unpacking video such as this, customer support staff is in a much better position to be able to help resolve any issue.


Also, make sure to read and understand the information and terms on Basicstero site's TERMS page, FAQ page, and the order Confirmation Page when your enter an order.

TERMS page can be found at:

https://basicstero.ws/terms

FAQ page can be found at:

https://basicstero.ws/faq

The ORDER CONFIRMATION page is displayed at the end of the check-out process and requires a customer to agree with the terms listed there to enter an order.

Post-sale support is carried out according to the terms to which you, the customer, agreed.