Hey everyone, I just wanted to share my current experience with SSA. This is my 2nd order with them, my first was a few months back and went perfectly. This go around, not so much. My salesperson is Micli, I'll give you the bullet points:
1. Nov 27th: Ordered 100g Mast E raws.
2. Nov 28th: Told they were out and would refund.
3. Nov 29th: I asked about my refund and was told they would process it tomorrow.
4. December 1st: I asked about my refund and was told to wait as she was waiting for the finance department.
5. December 2nd: I was told they have one last bag of 100g of Mast E that they found in the warehouse and they were sending it.
6. December 4th: Got USPS tacking number.
7. December 29th: I saw here in the forums that packages with Yun Express were getting held at customs so I contacted Micli, she confirmed the issue, I said that if they don't have any more Mast E raws that I would take the equivalent dollar amount of HGH instead.
8. Jan 2nd: I asked about tracking, and was told not yet.
9. Jan 6th: I inquired again about tracking and was told I should have tracking by the end of the day.
10. Jan 7th: I never heard back from Micli on the 6th, so I asked about tracking again and was told the warehouse hasn't given it to get yet but the package will be sent.
11. Jan 9th: Asked about tracking again with no response.
12. Jan 10th: Asked again and was told to rest assured that the package will 100% be sent before the holiday.
13. Today: I asked if she had tracking, she said none yet, so I asked if I could just get a refund if they can't ship before the holiday. She said that if they can't ship before the holiday then they will refund.
1. Nov 27th: Ordered 100g Mast E raws.
2. Nov 28th: Told they were out and would refund.
3. Nov 29th: I asked about my refund and was told they would process it tomorrow.
4. December 1st: I asked about my refund and was told to wait as she was waiting for the finance department.
5. December 2nd: I was told they have one last bag of 100g of Mast E that they found in the warehouse and they were sending it.
6. December 4th: Got USPS tacking number.
7. December 29th: I saw here in the forums that packages with Yun Express were getting held at customs so I contacted Micli, she confirmed the issue, I said that if they don't have any more Mast E raws that I would take the equivalent dollar amount of HGH instead.
8. Jan 2nd: I asked about tracking, and was told not yet.
9. Jan 6th: I inquired again about tracking and was told I should have tracking by the end of the day.
10. Jan 7th: I never heard back from Micli on the 6th, so I asked about tracking again and was told the warehouse hasn't given it to get yet but the package will be sent.
11. Jan 9th: Asked about tracking again with no response.
12. Jan 10th: Asked again and was told to rest assured that the package will 100% be sent before the holiday.
13. Today: I asked if she had tracking, she said none yet, so I asked if I could just get a refund if they can't ship before the holiday. She said that if they can't ship before the holiday then they will refund.
️
