Hey guys, sorry if it's out of context but I don't know where to ask. Has anyone ever had their alibaba account locked? I was gonna make an order here and wanted to pay with alibaba since it's easier and when I opened the app (which I hadn't used in like 6 months) it said my account was locked for security reasons.
I sent them the email and name on my account to unlock and it says they'll get back to me in 1-3 business days but still nothing. I can't even talk to a human in their customer service