AGAIN IM A HAPPY CUSTOMER SO FAR!! After this is solved I will only have great things to say so far for any one who reads this...Please tell me your tracking number and the information of your salesperson. Maybe the salesperson forgot to send you the remaining tracking number
I will update my other post also and DM you the info, I got an update later today. Im told "I will resend it to you". The FedEx tracking number did not update or change until DAYS after I received the pack via USPS. I can only assume my rep waited for the tracking to update before communicating anything further at all on the topic.
These situations of COMMUNICATION breakdown is what causes any drama for any one involved ever. No one acknowledged or stated a remedy if there was a mistake after multiple communications.
If the topic was even addressed the first time to start with as is acknowledging the possible situation at least. Add that with a potential solution your rep or you only hear from me once the first time and I with hold messaging here or my rep for another week almost daily assuming the worst since NO ONE has even acknowledged it I can only assume the worst (at the time).
Just a post on telegram "company policy" on these situations and it solves alot.
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