Well I figured I would give my review of my last order. This was my second order with Darius. Do to shipping issues with the 1st order I was offered a discount for this order. I had planned on going through the factory location so that I could use the price comp at CONSIDERABLY lower prices. However after speaking with Darius's associate, and being told that the factory location doesn't offer a reship policy if the package is seized, and the offered discount wouldn't apply, I decided to go through the warehouse location at the higher rates. From the time of payment, to the day it arrived took 13 days. I had ordered 8 vials, and only received 3. Upon contacting Darius's associate, I was informed that there was a stock problem and only 3 were sent from the warehouse, and the remainder of my order was being sent from the factory. From the time of payment to the time of delivery of the second package, it took 40 days. (nearly 6 weeks) I had decided to pay the higher rates going through the warehouse to ensure the delivery, yet 2/3 of my order was shipped from the factory anyways.
Actually refreshing to see an honest detailed account of your experience. I'm having a similar experience. I looked at both Basicstero and Pharmacomstore and chose Pharmacom store for their quick T/A times and exemplary customer service. I didn't mind the extra $30 for a 5-11 day shipping time. For the most part their products seem to be properly dosed. With the exception of some under-dosed Anadrol and some over-dosed Test-E. I placed an order through their website. After they finally located and accepted my Bitcoin payment, I was told that the product I wanted was out of stock and that I could wait 2-3 weeks and receive it from their factory in Asia. Had I known this before sending payment I would have used another UGL or saved on the $30 "premium" shipping charge and ordered through Basicstero. It's been a month and I haven't received my shipment. Not the 2-3 weeks as advertised. It's currently stuck in customs with no way of expediting the process. I understand they have no control over shipping, but I would not have ordered through their factory in Asia had payment not already been sent. I was given the option to choose another product that was in stock, but I wasn't about to give them more money at that point, nor was I willing to wait another week for a bitcoin transfer to go through. I'm sure I'll eventually receive my product, but I'll be using a domestic UGL going forward.
Thank you for sharing a real and objective feedback.
Premium warehouse is restocked ... hopefully the supply will last for several days, demand is huge from there and things ran out fast.
I tried to do my best for the orders that were redirected to our factory ... discount coupons up to 25-30% were offered plus all orders shipped form there had extra 50$-100$ samples added.
If there is something more that I can do to compensate your inconvenience please let me know.
If my premium warehouse is out of stock you can always order with confidence from my colleague Frank, from his domestic warehouse, ETA is only 2-3 days.
So question
@Darius PharmacomStore why are customers not being informed of out of stock products and having paid the extra $30. IMO you should be doing your do diligence.
Edit- Especially since you've be given the red carpet treatment on Meso!
Sir, we're never out of stock of products, we ship from the factory since 2008. It's just a different transit depending on the departure place.
Anyway, you're absolutely right, we will soon implement a stock update status on the website for all warehouse in order to avoid similar problems to occur, delays and such.
30$ shipping cost is my standard shipping cost since 2010 for all warehouse, so all customers pay the same. It's the same price if you want your order to be shipped with stealth or not and the same price if you request your order to be divided in 3 separate packages.
All critics are well deserved and thank you all for the suggestions too. I promise serious improvements at this compartment soon.
I don't typically air my dirty laundry, but I will say I'm going through the same issues. They did say I get 30% off my next order, but it isn't about getting a discount. Who gave them permission to just send all my information to another warehouse? Why didn't someone from Pharmacomstore make Meso brothers aware of the "Stock Problems?" Who gave Pharmacomstore permission to just send my information to another country? If I wanted cheaper prices, or to order from the factory, I would have done that myself. And it's the same reason I ordered from Pharmacomstore and Darius, he told me this:
Sent from my iPhone using Tapatalk
Dear Sir, the main warehouse is active long before our premium warehouse opened and it's where our headquarters are located, so I can assure that changing information between the 2 places is done since 2011 with great success, discretion and encryption.
View attachment 44439 Thanks Darius, amazing products.
Darius thanks again. Everything received. Everything in tip top shape. Shipping was actually faster than expected. Thanks. Greatly appreciated.
Thanks guys!
