Titanium Gear Industries (domestic source)

I've been waiting 4 months to have money to make an order and I completely dropped the ball misunderstanding how to order...and tgi understandably won't sell to me...i feel like I've been punched in the stomach this really sucks
 
I've been waiting 4 months to have money to make an order and I completely dropped the ball misunderstanding how to order...and tgi understandably won't sell to me...i feel like I've been punched in the stomach this really sucks
You didn't misunderstand. I sent you specific easy to follow instructions. You didn't read them. At all. I processed 4 other orders in the time it took you to ignore my instructions and email me twice.

For the crowd, here is what you were sent:

I'm open to all customers. But you have to follow some basic guidelines to make it easy on both of us.
1. Secure email, first rule, you pass. Great job.

2. Second. Order vertically in a list fashion. Lots of people order horizontally and it's a bitch to reorganize (i have to be fast as a one man shop).

3. Third. Order only when you have coin that is READY TO TRANSFER. Coinbase and others place holds on coin sometimes. Make sure yours is available to send.

4. Fourth. There is a deliberate email sequence i follow. Always reply to the same email (per order) so i don't have info like your order and shipping info on 2 different emails (inbox space). Here is how i do this:

1. You order
2. I reply with total and wallet ID.
3. You initiate the transfer (do not wait to confirm) and send me the btc amount (not dollars) and your shipping info.
4. I reply with transfer confirmed email.
5. I reply again when i drop your pack

If done correctly process takes about 10 mins.

Don't worry about remembering anything as i have generic replies saved that walk you through the entire process each time.

So when you are ready, send a new email with your order. I will take care of the rest. Thanks for reaching out, post up in the thread, and welcome to the TGI fam.
 
You didn't misunderstand. I sent you specific easy to follow instructions. You didn't read them. At all. I processed 4 other orders in the time it took you to ignore my instructions and email me twice.

For the crowd, here is what you were sent:

I'm open to all customers. But you have to follow some basic guidelines to make it easy on both of us.
1. Secure email, first rule, you pass. Great job.

2. Second. Order vertically in a list fashion. Lots of people order horizontally and it's a bitch to reorganize (i have to be fast as a one man shop).

3. Third. Order only when you have coin that is READY TO TRANSFER. Coinbase and others place holds on coin sometimes. Make sure yours is available to send.

4. Fourth. There is a deliberate email sequence i follow. Always reply to the same email (per order) so i don't have info like your order and shipping info on 2 different emails (inbox space). Here is how i do this:

1. You order
2. I reply with total and wallet ID.
3. You initiate the transfer (do not wait to confirm) and send me the btc amount (not dollars) and your shipping info.
4. I reply with transfer confirmed email.
5. I reply again when i drop your pack

If done correctly process takes about 10 mins.

Don't worry about remembering anything as i have generic replies saved that walk you through the entire process each time.

So when you are ready, send a new email with your order. I will take care of the rest. Thanks for reaching out, post up in the thread, and welcome to the TGI fam.
Might need to explain what it means to order vertically not horizontal
 
I was just anxious to not fuck up so I asked a few questions that he had already listed and answered I was just tryna double check he prob was annoyed as fuck by it as I would have been too
 
I’m just curious how you fucked the process up? Serious question
I wasn't being overly picky. He was wondering when to send shipment info and where and then sent shipment before payment and then emailed me a second time with another shipping question. Basically would have been another 3 or 4 emails to straighten it all out.

Thing is the first email he asked how to order. So i sent him the instructions. He just didn't read them and did his own thing.

It is resolved. He put his order in. He will transfer. Then he will get his pack.
 

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