Titanium Gear Industries (domestic source)

Poll time!

Customer orders. No name just address. I have tracking shows delivered. He says it was not. He wants to make another order (and pay for) but at under 200 min. Thoughts? @BigBaldBeardGuy and others please off opinions.
I find it hard to believe that there was so many touchdowns up to this point and myself included have never had a problem. Seems like 2-4 days is the norm. Is this a repeat customer? Or new? If it was someone who is new I’d say it’s kind of weird. Someone that has been a repeat customer and never an issue before I think it’d be up to you if you’d do that. You are the one in charge of everything.
 
Poll time!

Customer orders. No name just address. I have tracking shows delivered. He says it was not. He wants to make another order (and pay for) but at under 200 min. Thoughts? @BigBaldBeardGuy and others please off opinions.

If he’s not being a pain in the ass about the first order that your tracking shows was delivered and this is all it takes to make him happy then I would let him order.

If he’s being an uppity cunt then he just wants more and more, you’ll never make him happy no matter what you do so you can nicely tell him to go fuck himself. [emoji106]
 
No exceptions means no exceptions or does it mean something else ?
Agreed.
I find it hard to believe that there was so many touchdowns up to this point and myself included have never had a problem. Seems like 2-4 days is the norm. Is this a repeat customer? Or new? If it was someone who is new I’d say it’s kind of weird. Someone that has been a repeat customer and never an issue before I think it’d be up to you if you’d do that. You are the one in charge of everything.
I have proof of delivery to the address he provided. New customer. 1st time. Not asking for free shit just lower order.
I order more than I need all the time to happily hit the 200 minimum. Hell, I was doing it before there was a 200 minimum,lol
He did not have an issue the first time but feel in the name of customer service i should allow it.
If he’s not being a pain in the ass about the first order that your tracking shows was delivered and this is all it takes to make him happy then I would let him order.

If he’s being an uppity cunt then he just wants more and more, you’ll never make him happy no matter what you do so you can nicely tell him to go fuck himself. [emoji106]
he has been polite and i have been defensive. I think i will allow it. But if i do i feel everyone will want to be "speshal".
 
Agreed.

I have proof of delivery to the address he provided. New customer. 1st time. Not asking for free shit just lower order.

He did not have an issue the first time but feel in the name of customer service i should allow it.
he has been polite and i have been defensive. I think i will allow it. But if i do i feel everyone will want to be "speshal".
You’re business you run it how you see fit. I’m going to want an exception next time I order though o_O

I’m kidding but you get my point.
 
Nah man, he just wants extras that he forgot to add. I would say it’s up to you tho
crossed my mind.

You’re business you run it how you see fit. I’m going to want an exception next time I order though o_O

I’m kidding but you get my point.
I do. My thought as well. But since @BigBaldBeardGuy spoke up earlier i am trying to be more accommodating
Take care of him and maybe gain a long term client. Maybe his roommate got the pack??
dif guy.

Damn Tren is making me meaner then usual:mad:
nope. Same ol asshole.
 

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