BEDMINSTER, N.J. — During more than five years as a housekeeper at the Trump National Golf Club in Bedminster, N.J., Victorina Morales has made Donald J. Trump’s bed, cleaned his toilet and dusted his crystal golf trophies. When he visited as president, she was directed to wear a pin in the shape of the American flag adorned with a Secret Service logo.
Because of the “outstanding” support she has provided during Mr. Trump’s visits, Ms. Morales in July was given a certificate from the White House Communications Agency inscribed with her name.
Quite an achievement for an undocumented immigrant housekeeper.
Ms. Morales’s journey from cultivating corn in rural Guatemala to fluffing pillows at an exclusive golf resort took her from the southwest border, where she said she crossed illegally in 1999, to the horse country of New Jersey, where she was hired at the Trump property in 2013 with documents she said were phony.
She said she was not the only worker at the club who was in the country illegally.
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But Ms. Morales said she has been hurt by Mr. Trump’s public comments since he became president, including equating Latin American immigrants with violent criminals. It was that, she said, along with abusive comments from a supervisor at work about her intelligence and immigration status, that made her feel that she could no longer keep silent.
“We are tired of the abuse, the insults, the way he talks about us when he knows that we are here helping him make money,” she said. “We sweat it out to attend to his every need and have to put up with his humiliation.”
Ms. Morales and Ms. Diaz approached The New York Times through their New Jersey lawyer, Anibal Romero, who is representing them on immigration matters. Ms. Morales said that she understood she could be fired or deported as a result of coming forward, though she has applied for protection under the asylum laws. She is also exploring a lawsuit claiming workplace abuse and discrimination.
In separate, hourslong interviews in Spanish, Ms. Morales and Ms. Diaz provided detailed accounts of their work at the club and their interactions with management, including Mr. Trump. Both women described the president as demanding but kind, sometimes offering hefty tips.
While they were often unclear on precise dates of when events occurred, they appeared to recollect key events and conversations with precision.
