Unfortunately I have similar experience with SSA - until you pay the communication is fine, afterwards you're pretty much ghosted.
Within past 2 months I spent couple thou with them in 3 orders.
First one was placed and paid 16th of June so 44 days ago and I still did not receive it in full

A small part of it was tabs and oils - those I got in two weeks but peptides no bueno. I dealt with Ray and can't say I am happy with her. After a month had passed since the order she claimed they were recently having issues with freight forwarder in Europe and that a lot of packages were lost in transit. Then she supposedly reshipped my missing stuff but the tracking numer I got from her has not even been registered. That was almost two weeks ago.
Second order was German warehouse that states 2-4 days delivery. More like 12 in my case but at least I got it
For the last order I tried Tansy since ppl praise her. Communication standards on par with Ray. Placed and paid 16th of June, got tracking 7 days later which I kinda understand since some of my items were from the June promo that supposedly made SAA busy. Details:
- pills & oils - en route
- peptides - label created, no further info
- powders - no label, no info
So overall I can't say I am happy with SAA, I mean the pricing is fine but the delivery isn't. I tend to plan my orders in advance and I am ok with a month of waiting but anything over that makes me grumpy. It is a shame that they do not have any dedicated courier service like you know, pay extra and receive under 2 weeks. And I get that opsec is probably one of the reasons shipping takes so long plus the fact, that they use 3rd party freight forwarder they have little control over. But hey, every process can be improved, I guess as others said they make so much money that they simply don't give a rats ass about existing customer satisfaction
