MESO-Rx Sponsor Steroidify - Official Worldwide Pharma Distributor since 2008

I placed a domestic order through [steroidify.ltd] on Sept 14th, and I’ve been having some unusual issues with the shipment. The USPS tracking shows the label was created on Sept 10th — four days before I even placed the order — then delivery of the package was attempted in California, the wrong state entirely. After that, USPS flagged it as “Moved, Left No Address,” then “Held for Postage Assessment,” and finally “Return to Sender.”

Customer service has been polite and responsive, but the explanations have been unclear. I was first told the package would eventually be rerouted, and later told this was part of a widespread issue affecting a significant amount of customers, with reshipments expected to take another 5–7 business days.

I’d appreciate clarification from a representative on whether this delay is indeed part of a wider shipping problem, or if my order can be reshipped ASAP without further delays. I’d be glad to DM details if that helps.
 
I placed a domestic order through [steroidify.ltd] on Sept 14th, and I’ve been having some unusual issues with the shipment. The USPS tracking shows the label was created on Sept 10th — four days before I even placed the order — then delivery of the package was attempted in California, the wrong state entirely. After that, USPS flagged it as “Moved, Left No Address,” then “Held for Postage Assessment,” and finally “Return to Sender.”

Customer service has been polite and responsive, but the explanations have been unclear. I was first told the package would eventually be rerouted, and later told this was part of a widespread issue affecting a significant amount of customers, with reshipments expected to take another 5–7 business days.

I’d appreciate clarification from a representative on whether this delay is indeed part of a wider shipping problem, or if my order can be reshipped ASAP without further delays. I’d be glad to DM details if that helps.

Hello friend.

First of all, please accept our apologies about the issue.
As a rep who's on the boards, I don't really have any access to shipping info or orders. This is for security reasons.

My colleagues from customer service are the ones who deal with these things on a daily basis, so the info you have from them is what we know currently.

With that said, I did hear about a few packages being re-routed and showing up in totally different addresses not related to their final destinations at all. As you know, we don't really control what happens to a package once it leaves our hands.

You may send order # to me privately so I can investigate further with my colleagues or bring it to management, but from what I know situations like yours will be resolved with a reship ASAP.

Kind regards.
 
I placed a domestic order through [steroidify.ltd] on Sept 14th, and I’ve been having some unusual issues with the shipment. The USPS tracking shows the label was created on Sept 10th — four days before I even placed the order — then delivery of the package was attempted in California, the wrong state entirely. After that, USPS flagged it as “Moved, Left No Address,” then “Held for Postage Assessment,” and finally “Return to Sender.”

Customer service has been polite and responsive, but the explanations have been unclear. I was first told the package would eventually be rerouted, and later told this was part of a widespread issue affecting a significant amount of customers, with reshipments expected to take another 5–7 business days.

I’d appreciate clarification from a representative on whether this delay is indeed part of a wider shipping problem, or if my order can be reshipped ASAP without further delays. I’d be glad to DM details if that helps.
If you received a tracking number placed days before your order, then I’d say they sent you the wrong tracking number “accidentally.” Probably so they can buy themselves more time to get your stuff from an international location, to a domestic location and buy themselves a few more weeks to get the product in your hands and blame the post office for the delay. Or, all the tracking numbers are wrong and who knows when you’ll get your stuff…but on the bright side, you probably paid double for this experience with them.
 
Hello friend.

First of all, please accept our apologies about the issue.
As a rep who's on the boards, I don't really have any access to shipping info or orders. This is for security reasons.

My colleagues from customer service are the ones who deal with these things on a daily basis, so the info you have from them is what we know currently.

With that said, I did hear about a few packages being re-routed and showing up in totally different addresses not related to their final destinations at all. As you know, we don't really control what happens to a package once it leaves our hands.

You may send order # to me privately so I can investigate further with my colleagues or bring it to management, but from what I know situations like yours will be resolved with a reship ASAP.

Kind regards.
Thanks for your reply. I’ll send my order number over privately so you can take a closer look. Hopefully this can be corrected quickly, but right now customer service keeps extending the timeline, saying it will take another 5–7 business days — so over another week — before a reship even happens.

At the moment I don’t have what I paid for, the order is not in transit (other than to what I assume is a fake return address, as noted on the website), and I haven’t been offered a refund or any other resolution except to continue waiting for a reship at some future point. Respectfully, it also doesn’t seem like this can be blamed solely on USPS — there were multiple issues with the shipment, from the label being created before my order date, to the wrong state, to postage problems, and finally being marked return to sender.

I’d appreciate if this could be addressed directly so the order is either reshipped or refunded without further delays.

If you received a tracking number placed days before your order, then I’d say they sent you the wrong tracking number “accidentally.” Probably so they can buy themselves more time to get your stuff from an international location, to a domestic location and buy themselves a few more weeks to get the product in your hands and blame the post office for the delay. Or, all the tracking numbers are wrong and who knows when you’ll get your stuff…but on the bright side, you probably paid double for this experience with them.
I want to be clear I don’t have any issues with this vendor — I’ve always heard good things, and I trust they’ll make it right. But the explanations I’ve been getting don’t really add up. The order keeps getting delayed for reasons that aren’t clear, and so far the blame seems to be put on USPS, even though there were multiple problems with the shipment: the label was created four days before my order date, the package was sent to the wrong state, it was flagged for postage problems, and it’s now being returned to what I assume is a fake return address (as stated on their website).

It makes me think there could be something else going on in the background, like maybe an inventory issue — which would be fine and understandable if that’s the case — I’d just like to know and ultimately receive what I ordered in a timely fashion without more added delays for a reship, or a refund if it’s truly a larger shipping problem.
 
Unfortunately, I just received another response from customer service and it wasn’t satisfactory. They continue to deny any responsibility and are deflecting everything onto USPS.

What hasn’t been explained:

  • The tracking number shows the label was created on Sept 10th — four days before I even placed my order.
  • USPS has confirmed the label was addressed to the wrong state (California) and never actually had my correct address on it, despite customer service explicitly confirming that I provided the correct address when ordering.
  • The package was flagged as “Moved, Left No Address,” then “Held for Postage Assessment” because the wrong postage was used, and finally marked “Return to Sender.”

Despite these details, the vendor is still claiming this is simply a USPS error. At the same time, they’re not offering an immediate refund or reshipment, and instead say they need more time to “investigate” and “address the issue thoroughly,” without directly addressing the concerns I’ve raised or offering an actual solution besides delaying further.
 
Following up after my last post — the rep here kindly reached out and even checked with management. They confirmed this issue isn’t just with my order but affecting others as well, and they’re still investigating the cause. I really appreciate the rep’s honesty and effort.

That said, my order is still unresolved. The USPS tracking shows multiple problems (wrong state/address, postage flagged, return to sender), and so far customer service has only offered further delays rather than providing a direct reship or refund. Hopefully with the rep and management involved, things can move forward soon.
 
Just an update: The issue ended up being with shipping and fulfillment. After confirming the order was lost in transit, customer service issued a full refund via store credit so I could reorder. Some of the items are currently out of stock, but they’ve made things right.

Big thanks to @Steroidify Rep for staying on top of this and helping get it resolved. Provided this new order arrives smoothly, I’d recommend this vendor in the future.
 
Just an update: The issue ended up being with shipping and fulfillment. After confirming the order was lost in transit, customer service issued a full refund via store credit so I could reorder. Some of the items are currently out of stock, but they’ve made things right.

Big thanks to @Steroidify Rep for staying on top of this and helping get it resolved. Provided this new order arrives smoothly, I’d recommend this vendor in the future.

Very glad to hear it's been resolved and thanks for letting us know.
Anything you need from my end just drop me a line and I will reply in no time.

Hope the new order arrives without any hiccups.

Kindest regards.
 
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Happy Thanksgiving From Steroidify

Warmest Thanksgiving wishes to our amazing customers!

We're grateful for your support and trust in our company.
Thank you for choosing us and being part of our journey.
Wishing you a delicious feast, joyful moments, and time with loved ones. ❤️

Happy Thanksgiving!

The Steroidify Team.
 
It seems you're always out of stock of masteron. I've been watching for weeks and everything just constantly says out of stock for nearly 100+ products of JUST mast

Why is that?
 
It seems you're always out of stock of masteron. I've been watching for weeks and everything just constantly says out of stock for nearly 100+ products of JUST mast

Why is that?

Hello friend and thanks for your inquiry.

Like all sources, we've been having some stock problems since the beginning of the raw shortages from China, which are affecting several products, especially primo and masteron.

The tariffs don't help much either.

We're doing our best to normalize stock, but at this point we still don't know when things will go back to normal, being totally honest.

We actually don't know if everything will be back to normal or if we will have a new normal from now on.

Times are a bit weird right now.

Sorry about the inconvenience.
 
Hello friend and thanks for your inquiry.

Like all sources, we've been having some stock problems since the beginning of the raw shortages from China, which are affecting several products, especially primo and masteron.

The tariffs don't help much either.

We're doing our best to normalize stock, but at this point we still don't know when things will go back to normal, being totally honest.

We actually don't know if everything will be back to normal or if we will have a new normal from now on.

Times are a bit weird right now.

Sorry about the inconvenience.
No need to apologize brother for some things outside of your control

I do research/dev in a somewhat related sector, everything is an absolute shitshow as of this last year.
 
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