Yeah, I definitely don't think he is taking or has taken payoffs of any kind. Like you said, why risk your credibility over that when you're making a killing. I just want to clarify I'm not knocking Jano at all, but everyone makes mistakes. It's how you handle them that sets you apart. I'm not going to not use him, was just curious if other options would be accepted by you all the customers, which is the most important IMO.
With that said, he finally got back to me. They must be super backed up and busy as hell.
But, I can get these samples out now. Thank you all for your input. Greatly appreciated.
regards,
D.