I think the user
@whitedeath23 made an honest mistake. He jumped to conclusions that a wet leaky box = shipment from GA. It's unfortunate that folks are associating wet leaky boxes with GenericAsia, however, it's understandable given the recent wet box pictures being posted here from users receiving their shipments.
I try to be fair and objective, and I know I get heat for that by not always jumping on the "let's rip this source bandwagon."
However, it's clear that you need better packaging for international and domestic shipments to avoid the leaky box issue. And that's the #1 priority item that I believe is unanimously agreed upon here (except for folks like
@Benf15harp who love wet leaky box).
Ultimately, broken vials will happen. It's part of the game. However, oils leaking through the packaging is unacceptable, and that's the big issue that folks have.
I have been lucky to never have received a single broken vial from you, and I do believe you have a 99% success rate or whatever. But due to the negative bias associated with reviews, that 1% will be over represented on forum.
It is understood that you have improved packaging. Since you have not told us how, folks are skeptical. I hope that the packaging improvement leaves 0% chance (or as close to it as possible) of oil leaking through box. For the sake of your business and more importantly, customer safety.