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It's in the price list and there's a whole lot of them posted around this forum alone.I've seen some reports from your lab, but never the accompanying mass spectra. Are they forgetting to post these, or aren't they given?
You mean people need to pay extra for a printout of the actual mass spectrum? (Forgive me but, is it the option "3. Raw data: 5 USD / sample")?It's in the price list and there's a whole lot of them posted around this forum alone.
Correct. Is there a problem with that?You mean people need to pay extra for a printout of the actual mass spectrum? (Forgive me but, is it the option "3. Raw data: 5 USD / sample")?
Sounds dodgy, I've never paid extra to obtain the printout of the actual mass spectrum (nor have I ever needed to ask, it's always attached in the report itself). It's somewhat hard to imagine that this is only standard practice in my country (the Netherlands).Correct. Is there a problem with that?
Well, good thing that you are free to use the service that provides such data with no additional charges and doesn't sound dodgy instead of me.Sounds dodgy, I've never paid extra to obtain the printout of the actual mass spectrum (nor have I ever needed to ask, it's always attached in the report itself). It's somewhat hard to imagine that this is only standard practice in my country (the Netherlands).
Whole lot of adult men acting like drama queens with hurt feelings, but well, what can I do, except to keep pissing them off by providing immaculate service and helping more people stay safe than they could ever dream of.
One mistake/lie, a bad one ok, but after almost five years and no more complaints and ppl still talk about that... Everyone make shit sometimes, and some learn with that and move forward. And to the present time there were no more complaints about his service that I'm aware, so my conclusion is people like drama...
Yeah I believe Jano mentioned somewhere that DHL sucks. Sorry you had to ship it out twice dude. I usually recommend UPS to the guys that ask.I tried sending things to jano the way another member had said, he used shipnerd and sent it through DHL to save money. It only cost $30 dollars so it was way cheaper. But customs snagged it and sent it back to me so I still had to use the way jano reccomends. So it took a long time for me to actually get the samples to jano. But he was very helpful since this was my first time,, and quick with his service. Very pleased with his service just wish we had a cheaper way to ship things reliably.
Yea man it wasmt a big deal I just never sent things to him before. so when they told me the price to ship, I was like damn I didn't expect that haha but it's not that bad to have piece of mind for what ur injecting into urselfYeah I believe Jano mentioned somewhere that DHL sucks. Sorry you had to ship it out twice dude. I usually recommend UPS to the guys that ask.
Cheapest option is USPS at about 5$, but it takes absolutely random amount of time to arrive - anywhere from 7 days (For 5$!) to 3 months.I tried sending things to jano the way another member had said, he used shipnerd and sent it through DHL to save money. It only cost $30 dollars so it was way cheaper. But customs snagged it and sent it back to me so I still had to use the way jano reccomends. So it took a long time for me to actually get the samples to jano. But he was very helpful since this was my first time,, and quick with his service. Very pleased with his service just wish we had a cheaper way to ship things reliably.
No cure for stupid.....Today, over 3000 USD of customer credit has been voided due to blatant disregard for my requests, instructions and terms and conditions, not only having shipped with wrong customs declaration, but also shipping items that were not ordered for the analysis, switching up items for analysis, using improper containers for shipping and repeated offense.
Unfortunately, I cannot afford to deal with people who straight out ignore the instructions I provide and endanger the smooth operation of the service for others. For years I have not voided any credit for such offenses, but apparently people have not been taking it seriously enough, so there can be no such tolerance anymore.
If 3000 people managed to do it without any issues, my instructions can't be that hard to follow.
That must have been very long ago.So we don’t have to tell you what oil is in the container as long as we put “common oil” ?
I remember back in the day you required ppl to tell you what the oil or tab claimed to be.