dper726
Well-known Member
Alright DP, you and I are cool and have been, so please take this respectfully when I ask this, but are you suggesting that you disagree with the negative posts that were made about the bad gear MFL sent out? Maybe I am reading your post wrong, but I am actually surprised the backlash wasn't worse. I know a lot of the negative posts fell off during the meso conversion, but consider what has happened. One of our boards BEST and most respected members - the bad ass OG known as OGH - was literally crippled for a week! Other members having to stop running the prop after one shot.
Again, maybe I am just reading your post wrong, but what happened was serious. And I know Duck good enough to know that he would be the first person to want this to be made right, even at MFL's expense.
Also, proper customer service is the very least we should expect - we shouldn't act like we are getting something extra when the source treats us right.
I dont disagree at all I think it was my last sentence that might of made it seem inappropriate for you. Trust me I've told ricky and duck straight forward when they're var failed and I was attempting to buy some with them through a promotion they had going on. And then they made it right to the customers by replacing old batches i believe. Either way I made it public to them they didn't have my trust on the product and advised others to feel the same way until they provided greater reassurance. Ill even tell astro at times about his defects and he remains my number one source here. And trust me astro has a lengthy list of them, but has always reassured me positively. The only asshole that failed to deliver was PEP and boy was I wrong about him trying to play the wait game that he would do things right for everyone he fucked over.
My point is like any business its prone to errors. Its all about how the person deciders to handle the situation and making things right with the customer at the end. Ill tell you what, if OGH would of come across something from MFL, I would of not settled with anything less that ricky paying his medical expenses. Thats how far I would of taken it. Would of ricky delivered such? I don't know, but I believe he would of. Of course, we all aim to avoid any of this in the first place which is the solution you think is at the top of the list and should always be executed.