Standfast
Member
Just wanted to share my experience with Jano's service and possibly have some light shed on what I ran into.
I sent 2 blind samples out (Private Lab) for verification via Fed Ex, I checked the tracking and it showed delivered and signed for.
So I went back on the next day to make note of the delivery date and time so I had this incase my results did not come in a timely manner, well the tracking showed my package moving again. I thought it to be odd but really did think much of it.
Well 2 days later I received my test results with picture of the samples I sent in and was notified by Jano that customs requested my package back, my package was delivered back to me with no notice of why it was returned.
I sent 2 blind samples out (Private Lab) for verification via Fed Ex, I checked the tracking and it showed delivered and signed for.
So I went back on the next day to make note of the delivery date and time so I had this incase my results did not come in a timely manner, well the tracking showed my package moving again. I thought it to be odd but really did think much of it.
Well 2 days later I received my test results with picture of the samples I sent in and was notified by Jano that customs requested my package back, my package was delivered back to me with no notice of why it was returned.