MESO-Rx Sponsor Pharmacom Labs officials and our Basicstero.com store

[really small guy]

Sure, check codes are functional. If you ordered from Basicstero, you do not even need to check. We produce these items and we can not have fakes.

no worries, we will find some solution, i will contact you.

Fair enough

 

[really small guy]

Sure, check codes are functional. If you ordered from Basicstero, you do not even need to check. We produce these items and we can not have fakes.

no worries, we will find some solution, i will contact you.

Could we kill two birds with one stone. Restore my faith by sending the equivalent dollar amount from my seized order totals.. from the Europe warehouse. This would give me the value of my paid items, although would not be as much since the Europe warehouse is more expensive,( so id get less items.... )
But it would also prove that I can safely order from new warehouse without fear of seizure again.. because I know u guys say there have been no seizures, but after losing $650 I'm a little reluctant to dish out more until I know it's truly gonna reach me.
I definitely don't want to risk another order from China...

 

[NoRevolution]

Are you guys still shipping previous orders from the china warehouse? Made an order there two weeks ago and it still hasn't shipped. Sent multiple messages and didn't get a response...

 

[RThoads]

Are you guys still shipping previous orders from the china warehouse? Made an order there two weeks ago and it still hasn't shipped. Sent multiple messages and didn't get a response...

Yes, of course your order will still be shipped.
Over the past few weeks we have had many announcements regarding the warehouse changes and as stated previously the Asian warehouse will be there until for a couple weeks until all orders are resolved. But it is not possible for someone to place a new order there any longer.

@NoRevolution you mention "sent multiple messages" but I am not sure where you sent them or how. Maybe you already did us the "contact us" form on the website, but that is the best way.
PMs, emails , chat etc, posts om forums, none of that goes as directly or efficiently to who can help compared to actually contacting customer support on the website.
But in case you did not, or in case anyone else reads this and maybe it can help them so I put the info again.

 https://int.basicstero.ws/index/contact

The best way to get in touch with customer service regarding accounts and/or orders is via the "contact us" form on the website.
NOTE: be sure to check your email spam folder in case a reply got filtered into spam.

 

[RThoads]

@really small guy
most likely an arrangement to discus with Frank directly and privately.
I think he mentioned he would contact you.
Also, you can always use the "Contact Us" form on the website to get back in touch with someone who is able to talk about orders and account etc.

 https://int.basicstero.ws/index/contact

 

[really small guy]

@really small guy
most likely an arrangement to discus with Frank directly and privately.
I think he mentioned he would contact you.
Also, you can always use the "Contact Us" form on the website to get back in touch with someone who is able to talk about orders and account etc.

 https://int.basicstero.ws/index/contact

Thanks man. I had already given up after second seizure to be honest. I kinda took it as a loss. I didn't know who that was, Frank himself or just like a random guy who is on forum helping them lol.

 

[RThoads]

Thanks man. I had already given up after second seizure to be honest. I kinda took it as a loss. I didn't know who that was, Frank himself or just like a random guy who is on forum helping them lol.

yes, here on MESO the user named @Pharmacom Labs is Frank -- the main man
On other boards he usually has the name "Basicstero."
@Pharmacom Helper and @Pharmacom Support are other helpful Basicstero employees that are here to help everyone too.

 

[NoRevolution]

Yes, of course your order will still be shipped.
Over the past few weeks we have had many announcements regarding the warehouse changes and as stated previously the Asian warehouse will be there until for a couple weeks until all orders are resolved. But it is not possible for someone to place a new order there any longer.

@NoRevolution you mention "sent multiple messages" but I am not sure where you sent them or how. Maybe you already did us the "contact us" form on the website, but that is the best way.
PMs, emails , chat etc, posts om forums, none of that goes as directly or efficiently to who can help compared to actually contacting customer support on the website.
But in case you did not, or in case anyone else reads this and maybe it can help them so I put the info again.

 https://int.basicstero.ws/index/contact

The best way to get in touch with customer service regarding accounts and/or orders is via the "contact us" form on the website.
NOTE: be sure to check your email spam folder in case a reply got filtered into spam.

Thanks for the information and the reply RThoads. I've been using the "Contact Us" (along with the corresponding order #) every time. Unfortunately, I've sent 3-4 messages this month (about various things) and none of them has been replied to. A little disappointed as I've been ordering from you guys for about 2 years or so. Hoping it's just the commotion from transferring warehouses...

 

[Aiden7]

And you RThoads who are you ?

 

[RThoads]

And you RThoads who are you ?

Ex- KGB...
agent GW501516 , I used to be partners with agent mk677
nothing but trouble...
you are better off to not even know about me haha

here is a rare pic of me -- but very anonymous for obvious reasons

 

[RThoads]

@NoRevolution ok, if you checked email spam in case reply was filtered out and nothing there, then I understand the concern.
Do not worry if you paid, a pack was or will be sent.
You can see the status of the order on your dashboard on the Basicstero website.
They kept old Asians warehouse website up for a couple week so people that ordered can still check status there etc.
But if you need some more detailed or specific help, PM me and I will try my best to help you.

 

[kitekidd78]

I don't usually don't order from PCom basicstero domestic pricing is little crazyI tried it out with a very small order to see the TD time not too bad seven days with a weekend in there well checking authenticity code and says is a fake from the same site I always work with

 

[Boybravo]

I'm trying to make a order, but my password isn't working......what do I do? I don't see any "forgot password" options

 

[Zarioh]

How is shipping succes from EU warehouse to EU?

 

[kitekidd78]

Frankie my friend where you at waiting to hear from you waiting to hear from you

 

[kitekidd78]

Don't want anybody to be discouraged from pharmacon products this is about my fifth time using them and they have always checked out of course this is my first time ordering domestic but maybe theres an explanation

 

[RThoads]

I don't usually don't order from PCom basicstero domestic pricing is little crazyI tried it out with a very small order to see the TD time not too bad seven days with a weekend in there well checking authenticity code and says is a fake from the same site I always work with

If you order from Basictsero, there is no way of a fake -- Basicstero is the direct from manufacture store (it is Pharmacom Labs NOT a reseller).
Most likely an error entering the code.
Frank has posted in the past regarding the most common code mistakes and maybe a search of this thread can find some of those examples and help

 

[RThoads]

How is shipping succes from EU warehouse to EU?

So far I am told the new EU warehouse has 100% success.

 

[RThoads]

I'm trying to make a order, but my password isn't working......what do I do? I don't see any "forgot password" options

Did you already have an account with EU warehouse?
The transition to the new location is complete and so the old intl warehouse is no longer used.

NEW International Premium Warehouse
(Worldwide shipping from the EU)
IF you did not already have an account at the EU warehouse , first you will need to do so.
My referral code below or simply visit our site and the default should be the New Premium Warehouse.

 https://int.basicstero.ws/user/register?ref=6240

See quotes below for more info:

EU-domestic warehouse becomes International Premium warehouse with delivery from Europe.

Once we transfer it to the new address we copy international prices to it.

Explanation for all.
Earlier we had and currently still have 3 warehouses/sections on our site

https://eu.basicstero.ws

- EU-based

https://int.basicstero.ws

- China-based

https://us.basicstero.ws

- US domestic
Our programmers are preparing all changes required for the transfer. After we complete, hopefully today,
we will have the following changes.

https://eu.basicstero.ws

this address will be no longer used.
Eu-based warehouse goes to

https://int.basicstero.ws

. It will be called International Premium warehouse now. Delivery from Europe to any country worldwide. For EU-customers this will be in fact still the same EU domestic warehouse.
International China-based warehouse will be moved to

https://chinaint.basicstero.ws

for a couple of weeks. Orders will not be accepted here. We keep it for a while only for customers, who still have orders pending, so that they could enter it and check order status, submit payment details, etc.

Prices of our current china-based warehouse will be applied to new International premium EU-based warehouse once we move it to

https://int.basicstero.ws

This is what was meant. Those prices are lower.
All further details will be provided later once we are ready.

IMPORTANT INFO ABOUT WAREHOUSE TRANSFER
PLEASE READ CAREFULLY

Sorry for the long-read, but it is all extremely simple in fact.
We completed most of the changes with our warehouse transfer.

First of all, please do not worry if you are not able to login with your old credentials at our new International Premium warehouse

 https://int.basicstero.ws

Please read the explanation below.
Our Chinese and EU domestic warehouses had different databases. After thorough consideration of all the possible ways to merge databases we came to the conclusion that simply merging may have numerous unexpected and unpleasant consequences for our customers (e.g. accounts with the same username can belong to different people at different warehouses, etc.). Therefore, we decided NOT to merge.

Our old china-based warehouse was moved from

https://int.basicstero.ws

to

https://chinaint.basicstero.ws

We will keep it for a couple of weeks only to allow you to check your orders and transfer existing discounts.

You can login with your old existing usernames and passwords at

 https://chinaint.basicstero.ws/index/login

If you chose "Old International" warehouse in the left-sided menu on our site, you will be redirected to this address as well.

(continued in my subsequent posts)

 

[RThoads]

Ok, I am out
Have a good weekend everyone!