MESO-Rx Sponsor Pharmacom Labs officials and our Basicstero.com store

Reminder!
IMPORTANT INFO ABOUT WAREHOUSE TRANSFER
PLEASE READ CAREFULLY

Sorry for the long-read, but it is all extremely simple in fact.
We completed most of the changes with our warehouse transfer.

First of all, please do not worry if you are not able to login with your old credentials at our new International Premium warehouse
Code:
 https://int.basicstero.ws

Please read the explanation below.
Our Chinese and EU domestic warehouses had different databases. After thorough consideration of all the possible ways to merge databases we came to the conclusion that simply merging may have numerous unexpected and unpleasant consequences for our customers (e.g. accounts with the same username can belong to different people at different warehouses, etc.). Therefore, we decided NOT to merge.

Our old china-based warehouse was moved from
Code:
https://int.basicstero.ws
to
Code:
https://chinaint.basicstero.ws

We will keep it for a couple of weeks only to allow you to check your orders and transfer existing discounts.

You can login with your old existing usernames and passwords at
Code:
 https://chinaint.basicstero.ws/index/login

If you chose "Old International" warehouse in the left-sided menu on our site, you will be redirected to this address as well.


***
Code:
 https://int.basicstero.ws
***is now our new Premium EUROPE-based warehouse with WORLDWIDE shipping and guaranteed delivery.

It has its own data (taken from former EU domestic warehouse). Due to this, usernames and passwords from the old China-based warehouse are no longer valid here!

*If you were NOT registered at our former EU domestic warehouse, you need to sign up here*
Code:
 https://int.basicstero.ws/user/register

Registration is blazing fast. You can use your old username or any new one you wish. This will not influence your discount transfer.


How to get your discounts transferred:

Next, each customer registered in our old China-based international warehouse will get unique one-time code. We will send individual e-mails within a few hours. Codes are already available in personal account for each single customer.

Just complete these 3 easy steps:

1. Go to our old China-based warehouse
Code:
 https://chinaint.basicstero.ws/index/login
sign in with your old username/account.

2. Go to Dashboard >> Transfer and copy your individual transfer code onto clipboard.

3. Sign in (or sign up first, if required) at our new premium warehouse
Code:
 https://int.basicstero.ws/index/login
and go to your Dashboard there >> Transfer.
Paste in the code and click on "Apply."
That is all. Your balance and discounts will be transferred.

Each code can be applied only one time!

That is all. Your balance and discounts will be transferred.

Each code can be applied only one time!

NOTE: You will not see your old order history, however all the discounts and your balance will be transferred. For example, if you had 5 orders placed in our old China-based intl warehouse, you will get extra 5% discount for 5+ orders at the new Premium EU-based warehouse.

If you had a discount as a competing athlete or military, it will be transferred as well.

Please keep in mind and understand because the costs of operation and providing this new premium service etc are different

discounts in our new EU-based premium warehouse are limited by 15% max!

If you had 20% at our old China-based warehouse, you will get 15% in this new warehouse.

Also notice that at the same time we lowered our EU prices to the former Asia intl prices and provide fast and seizure-free shipping from Europe to any country worldwide!

If something does not work with your discount, feel free to contact us.

p.s. and the sweetest part! Once we handle this mess with warehouse transfer, we plan to launch a promotion at the new warehouse! First time ever for EU-based warehouse!

----------------

Here is screen shot below showing exactly where you find the transfer code and info.

First: go to the old intl warehouse (china), login, dashboard, transfer, and get a unique code for your discount record.
Code:
 https://chinaint.basicstero.ws/index/login

Next: go to the NEW Premium Worldwide warehouse (EU warehouse), login (or register if needed), dashboard, transfer, and enter your unique code you had just previously acquired.
Code:
 https://int.basicstero.ws/index/login

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PREMIUM WORLDWIDE WAREHOUSE PROMOTION!
FIRST TIME EVER WE HAVE A PROMO FOR EU-BASED WAREHOUSE!
All orders are now shipped from Europe!

PROMO IS RUNNING FOR ALL PAYMENT OPTIONS! NOT ONLY BITCOIN!

We will provide freebies as following:
50 USD worth of products for orders over 200 USD.
100 USD worth of products for orders over 300 USD.


Freebies are chosen at one of the ordering steps and shipped together with the main order. No promo code is needed.

In case of seizures only paid items are reshipped. However, considering shipping of all orders from EU-based warehouse there should be no seizures at all.

Enjoy!

-----------------------



*** NOTE ***
NEW International Premium Warehouse
(Worldwide shipping from the EU)

IF you did not already have an account at the EU warehouse , first you will need to do so.
My referral code below or simply visit our site and the default should be the New Premium Warehouse.
Code:
 https://int.basicstero.ws/user/register?ref=6240
Thank you! and enjoy :)
 
Anyone else having issues with the new EU warehouse? I placed an order a week ago and still haven't received a tracking number and customer support won't tell me if the order has been processed or shipped
 
Anyone else having issues with the new EU warehouse? I placed an order a week ago and still haven't received a tracking number and customer support won't tell me if the order has been processed or shipped
I placed an order over a week ago for a domestic order And they told me it was shipped and then followed up with a message saying they were out of the oral I ordered ( which I reserved when it was in stock) hoping they send out new order quickly
 
@really small guy
most likely an arrangement to discus with Frank directly and privately.
I think he mentioned he would contact you.
Also, you can always use the "Contact Us" form on the website to get back in touch with someone who is able to talk about orders and account etc.
Code:
 https://int.basicstero.ws/index/contact
Nothing ever came of this unfortunately
 
Nothing ever came of this unfortunately

make sure to check you email "spam" folder in case Frank replied but it got folder as spam (this has happened a lot).
Also, I will ask him if he see anything was sent to the "Contact Us" next time I get a chance to talk with him.
 
Guys asking about order status please remember a few things:

1) you can check the status of your order by logging into your account, going to your Dashboard, and then selecting orders.

2) tracking was/is never uploaded until the pack passes out-going customs (origin country customs); you may ask any long time customer -- it has always been this way.

3) again, feel free to ask the older customers -- they always get what they paid for. We are in business for a LONG time and for good reasons so there is nothing to worry about.

4) This is not some small garage homemade operation; Pharmacom is a large international/multi-nation brand that functions much like any big company/business. It is not a small UGL where the guy you PM on a board is the same guy mixing up oils in his garage and the same guy going to mail it off etc. There are depts and people have specific jobs. As much is automated as possible.

5) there is ZERO interest in taking your money and not sending a pack -- we do not need or want a few hundred or even a few thousand dollars at the expense of our decade+ established good name.
Our tradition is simply making the BEST possible product available and sending you what you paid for; therefore, be patient and know if you paid AND funds were collected successfully (sometimes there are issues with funds because transfer company holds it -- this mean we did not get paid -- not our fault nor in our control) a pack for you will or has been, without a doubt, be sent out.

Ask around, read the thread, read other broads, find me a time when someone paid and we did not send the pack -- never has happened. :)

Check your dashboard and order status to confirm if payment was successful or not.
 
make sure to check you email "spam" folder in case Frank replied but it got folder as spam (this has happened a lot).
Also, I will ask him if he see anything was sent to the "Contact Us" next time I get a chance to talk with him.
Yea, no he pm'd me on here. On meso. Asked for my order number and exact items etc.. I sent info, haven't heard anything since last week though. Also checked spam all that but again, he msged me here .
 
@really small guy next time I talk to Frank I will remind him about your PM here.

and good info for everyone in general:

Sometimes it is a long time before he visits each board (many boards). His job as the boss is very demanding and he is so busy with bulk orders and distribution, the website, everything.
So my apology, it is possible he forget to check again.
but PM is likely not the best way to get direct contact.

Sending to PM me, a consultant, Marketing/PR people, or a reps etc is not ideal -- we in turn then have to try to relay the info etc and are simply a link in the chain.

The best most direct and efficient means to get help with orders and order related inquires in via the "contact us" on the website so you can speak directly to customer service.

Code:
 https://int.basicstero.ws/index/contact
 
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Guys asking about order status please remember a few things:

1) you can check the status of your order by logging into your account, going to your Dashboard, and then selecting orders.

2) tracking was/is never uploaded until the pack passes out-going customs (origin country customs); you may ask any long time customer -- it has always been this way.

3) again, feel free to ask the older customers -- they always get what they paid for. We are in business for a LONG time and for good reasons so there is nothing to worry about.

4) This is not some small garage homemade operation; Pharmacom is a large international/multi-nation brand that functions much like any big company/business. It is not a small UGL where the guy you PM on a board is the same guy mixing up oils in his garage and the same guy going to mail it off etc. There are depts and people have specific jobs. As much is automated as possible.

5) there is ZERO interest in taking your money and not sending a pack -- we do not need or want a few hundred or even a few thousand dollars at the expense of our decade+ established good name.
Our tradition is simply making the BEST possible product available and sending you what you paid for; therefore, be patient and know if you paid AND funds were collected successfully (sometimes there are issues with funds because transfer company holds it -- this mean we did not get paid -- not our fault nor in our control) a pack for you will or has been, without a doubt, be sent out.

Ask around, read the thread, read other broads, find me a time when someone paid and we did not send the pack -- never has happened. :)

Check your dashboard and order status to confirm if payment was successful or not.

I have 100% faith in you, just wanted information about delays and how long it's likely to be

I've received my tracking information now
 
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