Qingdao Sigma Chemical Co., Ltd (International, US, EU, Canada and Australia domestic

[LightWeight89]

For emails, all the tuesday emails during China working hours got a reply, we only have emails left from about 12 hours or so, so pratically no one gets a slower reply than 24 hours using sigma@sigma email.

Whatsapp we have a larger delay, I have replied to all whatsapps sent earlier than 48 hours ago. I also found some unreplied whatsapps due to some chat history deleted, only few ones and I took care of them. I also sent plenty of tracking numbers for the ones who request them.

BUT you need to know that if you send again a new whatsapp message actually it gets you on top in whatsapp, like if you sent a new message, so you are considered a 18th dec order.

And please stick to the ordering form, avoid useless chat to optimize the processing time.

Is the second batch of test c finished and ready to fill orders?

 

[Stealth500]

You need to send your order issues to Tracy's email like he's asked a million times.

Posting it in here is like trying to get customer service at Walmart by putting your issue on a sign and marching around the parking lot.

i think tracys email is overburdoned.. wont even take my money.

 

[readalot]

When people are ordering, they shouldn't have to dig through 20 pages of dumb shit.

People ordering here should have to dig through 1000 pages of dumb shit daily.

 

[AnTabolic73]

People ordering here should have to dig through 1000 pages of dumb shit daily.

How much of that shit is yours?

 

[readalot]

How much of that shit is yours?

Clearly not enough.

 

[Ateam2023]

For emails, all the tuesday emails during China working hours got a reply, we only have emails left from about 12 hours or so, so pratically no one gets a slower reply than 24 hours using sigma@sigma email.

Whatsapp we have a larger delay, I have replied to all whatsapps sent earlier than 48 hours ago. I also found some unreplied whatsapps due to some chat history deleted, only few ones and I took care of them. I also sent plenty of tracking numbers for the ones who request them.

BUT you need to know that if you send again a new whatsapp message actually it gets you on top in whatsapp, like if you sent a new message, so you are considered a 18th dec order.

And please stick to the ordering form, avoid useless chat to optimize the processing time.

i haven't got a response on whattsapp? Now its past hours

 

[Anat]

i haven't got a response on whattsapp? Now its past hours

I waited for 8 hours, then followed up with the order twice in WhatsApp, and he responded with the total amount and where to send the payment. However, I didn’t receive confirmation from him that he received the money. Hopefully, you’ll get a response tomorrow, as the Xmas promo is very tempting.

 

[AlmightyAlpha]

For emails, all the tuesday emails during China working hours got a reply, we only have emails left from about 12 hours or so, so pratically no one gets a slower reply than 24 hours using sigma@sigma email.

Whatsapp we have a larger delay, I have replied to all whatsapps sent earlier than 48 hours ago. I also found some unreplied whatsapps due to some chat history deleted, only few ones and I took care of them. I also sent plenty of tracking numbers for the ones who request them.

BUT you need to know that if you send again a new whatsapp message actually it gets you on top in whatsapp, like if you sent a new message, so you are considered a 18th dec order.

And please stick to the ordering form, avoid useless chat to optimize the processing time.

Hey I sent you an email since ada isn't responding and keeps bouncing back. It's been paid for just awaiting confirmation from you or her

 

[Juiced_lizard]

I waited for 8 hours, then followed up with the order twice in WhatsApp, and he responded with the total amount and where to send the payment. However, I didn’t receive confirmation from him that he received the money. Hopefully, you’ll get a response tomorrow, as the Xmas promo is very tempting.

Hey I sent you an email since ada isn't responding and keeps bouncing back. It's been paid for just awaiting confirmation from you or her

why would you guys need a confirmation from them? Send the hash to them and that’s all you need.

 

[Anat]

why would you guys need a confirmation from them? Send the hash to them and that’s all you need.

Usually, the vendors I’ve ordered from always confirmed receipt of payment. If it’s not common practice here, that’s fine, I’ll keep that in mind for the future.

 

[Juiced_lizard]

Usually, the vendors I’ve ordered from always confirmed receipt of payment. If it’s not common practice here, that’s fine, I’ll keep that in mind for the future.

I’ve never personally had them confirm any payment. I send hash, they read it and all is good. Maybe on email or other communication they do. WhatsApp never thought on my end.

 

[ashenlmao]

just posting to contribute to the off topic "dumb shit". let's keep the ball rolling fellas.

 

[Stealth500]

just posting to contribute to the off topic "dumb shit". let's keep the ball rolling fellas.

quit spamming the chat. there's no "off topic dumb shit here" ... every post is calculated.

 

[Northfortuly]

Another great experience with Q.



I ordered a few kits on WhatsApp from the Black Friday sale on November 24th, but due to Wealthsimple being complete assholes, I wasn’t able to send hash until November 29th (ShakePay FTW).


That is still en route because I somehow managed to copy and paste a mystery “hash ID” that wasn’t the right one. It was resolved and has shipped.




I ordered a small kit for Cyber Monday on December 2nd, and payment sent on December 5th (this was the WS shit again because my husband thought he could send from his account. Wrong. He called WS and these asshats drilled him on where it was going and why. They even sent an email asking for the company url and invoice. Fuck off.)



I asked about tracking, but I had received a message from DHL on WhatsApp that I thought was spam. It had the tracking numbers and links to both packages.



Moral of the story, don’t ignore DHL messages on WhatsApp if they have the blue checkmark, because they contain tracking. Make sure you are sending the correct information. Also, fuck Wealthsimple. Financial institutions have gotten too comfortable with our privacy. This wasn’t a huge transaction, nor was it a regular occurrence. I digress.



Cyber Monday order was received yesterday. Total turn around to Canada 14 days.



Five stars. Happy holidays, everyone!

 

[Excel.exe]

delete the screenshot. you dont need hash when you tell us the specific amount you are sending and at what time.

 

[ajsalida]

Is the second batch of test c finished and ready to fill orders?

I was told today TC is out of stock and no ETA for restock. And I ordered on the Nov pre-order so I'm SOL.

 

[Alias Chosen]

i haven't got a response on whattsapp? Now its past hours

I had the same issue with WhatsApp and just sent an email after two days. They got back to me within a few hours and took my order. I always use WhatsApp, but no reply this time.

 

[Dirthand]

Wow. I'm still waiting for a response since Sunday

The way i looked at was if they dont answer it'd be money saved!!!

 

[Northfortuly]

delete the screenshot. you dont need hash when you tell us the specific amount you are sending and at what time.

Yes sir.

 

[Jabngo]

If you’re ordering domestic and need your shit fast, get it from another source. Been a week so far and nothing’s shipped. If you have time, worth the wait.