The posts you love were posted about a month and a half ago and Beastin has morphed into a piece of shit source?
I could talk about the sweet notes my ex wife used to leave for me in the kitchen for me to see just before I'd leave for work back in the day? Since then, she's files 2 protective orders in 2 states and stabbed me in the skull?
What have you done for me lately is the moral of this love story.
I'm Sorry about the ex, I too have one of those. The woman I was with was so stupid she though "cooking" and "fucking" were cities in China..I sure miss her stupidly at times.
Now about your 6 week comment, a bit sassy but I'll see you on that remark!
As most of us have seen great sources over the years, and experienced some top notch service and products from our favored go to guys..Even our go-to's experienced some issues along the lines with t/a and other postal issues,even some with quality/products. It's moments like that where loyal customs remained patient and gave the source the benefit of the doubt to work out their kinks. Unfortunately enough, lots of these issues are out of the sources hands, and it's all a matter how they resurrect and correct this issues. I've been on the team here for quite some time, just not as a Rep here dealing with the masses on the forums/panels. With this being said, I can assure you the entire team (with no part left out) went above and beyond and took ever measure possible to correct anything that was an issue or problematic.
The management here takes every customer on a personal level. We find a pastern with customers. Some are extremely appreciative on what we do to provide them with what they expect, and others are just silent but still repeated customers. Meanwhile there's the problematic customer who is more vocal than the rest. You will obviously hear more negative feedback over positive if/when a minor situation arises. When dealing with the masses you'll always been judged and in some eyes no matter what you've done to correct the matter, it will never stand to be good enough. We pushed through our issues, and chalked it up as a learning lesson in return it only made the team stronger here.
We'll strive to continuously provide our customers with the service they need and expect. The end result here is ~ We improved our customer service and other areas behind the quality and high standards that be promised, as well as focusing more on our customers rather than volume.
Like I said prior, I'm here for the customers and I'll listen to each of you.
I humble ask to please take matters to private quarters where we can resolve your matter, before going vocal with it.
We're not looking to polish anything and the unvarnished truth is "We care".
Just give us the opportunity to exercise all options available before flaming our service. Because I promise we will delivery and in the end everyone will get the service they expected.
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