Hello Swolemonkey86, we would like to say shit! and sorry for this mistake, its %100 our responsibility to deliver only highest quality products to our clients.@Turkish Pharmacy please confirm why I have two different size ampoules in my order. The smaller amps are legit based on my previous dealings with Bayer rimo (contain 1.2ml ) however the larger ampoules are filled to 1ml . Different part numbers on smaller amps vs larger amps however exp is the same. I ordered about 90 amps and am not sure how many are the larger amps however I will now count and sift through all boxes to get an idea. This particular box of 7 amps had 5 larger amps and 2 smaller amps but the part number on the box matches the larger ampoules. Please advise
Since years, we have been a solid and stand up seller here and everyone here probably knows that this kind of mistake would never be done on purpose.
What happened is, when Rimobolan came back to stock, as 03-2024 exp date, we ran out of them in pharmacy warehouses where we live. So we contacted a warehouse in Istanbul and requested 1000 amps. They told us they had 800 and its not possible to get more. Later they told us that they arranged all 1000 amps and we bought them all without hesitation. Not knowing how they arranged 200 amps. The product was brand new, so we didnt suspect there would be any fakes among them and they all went to packing. Packing means we take them to someone that packs Rimobolans 7 in 1 to save shipping space. As in photos:
Later we noticed that exp date part of one box is not genuine, normally there is a shiny part and normal part in exp dates like:
The one upstairs is the normal one, the one down is fake. The lote number part should be partly shiny, partly normal. When we noticed that, we removed them from sale. When I(Mr.TP) prepare the packs, I check them all to avoid any mix up as they all went to be packed together. But probably my shipper packed yours and didnt remember to check the content. Which makes it our fault again.
We are dumb enough to send you one small one big amp in same box but we are not that dumb to do it on purpose because any client who gets that 7 amp pack with 2 different size ampoules will understand the size difference.
Now what we will do to resolve this is, we will remove 03-2024 Rimobolan from sale completely, to avoid any other client having an issue like this. Your assumption about original one is correct.
And for you @Swolemonkey86, we will replace all amps that arent genuine with 03-2026 exp new lotes, we got them from our regular pharmacy depot, you can send them for lab testing, we will cover the cost if you would like to get it tested. And we will also give you 300$ credit for the hassle, you can add that amount worth of products to your next order or you can just get a 300$ pack with new Rimobolans that we owe you. Please send us a photo of how many big(1ml) amps you got.
And if any other client had something similar, please let us know, we will replace them with 2026 exp ampoules and give you 100$ store credit for the mistake.
Below is the photo of original 03 2026 and 03 2024 exp Rimobolan.