Okay, I think it will be some contribution in this community here. I am going to share some great experience with entire business with Astro.
For new guy trying to get contact, it may take some time, Astro always busy, so be patient in this stage.Once you got contact method, sent all the infor and all you want once, then its patient game.
My personal Intl pack took about 28days to land(after payment be took), I would said its a little bit long wait, but I think its during Astro break time, so its still good thing for me.
About the poor communication some guys mentioned before. In fact, its always good. I noticed that Astro may answer PM not very well, but he did response every issue or question for order.
And I am looking forward my Astro cycle, it's cutmix, I will update experience as well