I honestly can't understand how DO would think this is fucking humorous.
As a business owner, we all know word of mouth advertising is the most effective.
It seems someone within DO's enterprise is scamming customers, and I don't understand how this could be construed as funny, unless of course he is in on it.
There's not a goddamned legitimate business owner on this planet that first wouldn't clean house, apologize for having someone within their organization defraud their customers, and then make it right, by compensating those that were harmed financially.
Anything less would be at worst an admittance of being complicit in robbing customers blind, and at best being woefully irresponsible with access customers data.
Either way, his business model is a joke, and needs to be addressed, I don't know how they could continue taking orders in good conscience knowing they and their customers data is compromised.