You're absolutely right. I run a small operation with a dedicated team handling shipping and packaging, while I personally oversee everything else. This makes it challenging to be in multiple places at once, but I understand the importance of transparency.
I acknowledge the requests for photos and a detailed explanation of our sanitation process. We are based on the West Coast, and due to recent wildfires, we’ve had to relocate multiple times. However, our new facility is nearly set up, and I expect to have the requested photos and sterilization process details posted by tomorrow or Thursday at the latest.
Additionally, I want to mention that I have a hernia surgery scheduled for Friday, so responses and order processing may be slightly delayed. That said, I remain fully committed to demonstrating our credibility and professionalism to the Meso community. I appreciate everyone's concerns, questions, and feedback, and I will continue to address them as thoroughly as possible.
Thank you for your patience and understanding.