I've noticed several recurring inquiries regarding our business policies. I must acknowledge that I overlooked including these specifics in the initial post, as I was under the impression that they were standard practices here on MESO for sourcing. However, it appears that this is not the case, so allow me to provide further clarification.
Regarding reshipping, in the event of an order being lost or seized, we offer free reshipment as necessary, regardless of the number of times it may be required.
Regarding our testing policy, it has been brought to our attention that some individuals believe we have not included lab test information. This is not true. Please refer to the appropriate board section for our lab testing thread, as it is a prerequisite for initiating a source thread. We have conducted tests across our entire product line. Furthermore, we offer full reimbursement in the form of store credit for blind testing, regardless of the number of tests conducted.
Concerning the provision of photos of our stock and lab equipment, while we have previously explained our reason for not including stock photos, we are currently engaged in discussions regarding the sharing of lab equipment photos. At present, we have not reached a consensus and are hesitant to publicly disclose such details. Many other vendors also refrain from doing so, and there are valid reasons for this decision.