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Did you get half a refund? Or did you get refunds on half of your total orders?
Its was a strange thing they treod reshipping 2 x then sent an email saying they cannot send again customs is the issue. They then saod they can refund me half my.original purchase.
They were nice about it for sure. However im jist saying what was emailed to me.
 
Its was a strange thing they treod reshipping 2 x then sent an email saying they cannot send again customs is the issue. They then saod they can refund me half my.original purchase.
They were nice about it for sure. However im jist saying what was emailed to me.
Again.....

What they said and what you are saying may or may not be two separate things.....

Are you saying you were offered a refund on one order at half the value of the order? OR are you saying they refunded full value on half of several orders?

And you are in Canada? Correct?
 
Again.....

What they said and what you are saying may or may not be two separate things.....

Are you saying you were offered a refund on one order at half the value of the order? OR are you saying they refunded full value on half of several orders?

And you are in Canada? Correct?
They gave me a partial refund on 1 order
 
They gave me a partial refund on 1 order
Hmmm.

But you are in Canada - that's more than you should have got anyway:

"Excluded Countries
The following countries are not eligible for resolution and are excluded from this policy:
  • Africa
  • European Union (EU) or European Economic Area (EEA), exluding United Kingdom (UK)
  • Middle East, excluding United Arab Emirates (UAE)
  • China
  • Russia
  • Canada
  • New Zealand"
 
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