MESO-Rx

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MESO-Rx Sponsor Pharmacom Labs officials and our Basicstero.com store

amtont said:
Not that I know of lol. I was actually replying to them in terms of I thought there had been an "error" because what the source was doing to make things right was beyond anything I had heard of before. I therefore assumed that it was a mistake but it appears to be true in fact so I have to commend @Pharmacom Labs and @RThoads for really doing right by the customer in this instance.
Click to expand...

I am glad to hear this, if you have any questions-please contact us, we will always help.. =)))
 
I just wanted to post an update to clarify something and also to give credit where it is due. In April pcom had refunded me for an order that I had placed back in December that was unable to ship due to coronavirus. I had recently posted about trying to contact pcom about an “error”. I was trying to get in touch with them because they had informed me that they were still going to send me my order even though I had been refunded already. I wanted to get in touch with them because I assumed it was error because I had never heard of a source doing this much to do right by the customer.

I wanted to thank @Tiredandhot @Villain @B Ware @MisterSuperGod for looking out for me as a fellow member back in April and just to inform people of the efforts that @PharmacomLabs and @RThoads went to make thing right. I was not expecting this at all.

I had been fairly critical of pcom back in April however I need to be fair and give credit where it is due because they went far beyond anything I would have expected.
 
Me either right when I was going to order and stock up as it’s been a a couple years hopefully they get back up soon bitcoin been going down lol
 
Our site is down for several hours. There is nothing we could do on weekend.
We are not disappearing. Stay calm, we will be back as soon as possible.
 
amtont said:
I just wanted to post an update to clarify something and also to give credit where it is due. In April pcom had refunded me for an order that I had placed back in December that was unable to ship due to coronavirus. I had recently posted about trying to contact pcom about an “error”. I was trying to get in touch with them because they had informed me that they were still going to send me my order even though I had been refunded already. I wanted to get in touch with them because I assumed it was error because I had never heard of a source doing this much to do right by the customer.

I wanted to thank @Tiredandhot @Villain @B Ware @MisterSuperGod for looking out for me as a fellow member back in April and just to inform people of the efforts that @PharmacomLabs and @RThoads went to make thing right. I was not expecting this at all.

I had been fairly critical of pcom back in April however I need to be fair and give credit where it is due because they went far beyond anything I would have expected.
Click to expand...

Thank You for your feedback, we do our best to make the customer happy.. =)))
 
Pay attention to PHARMA MIX 4.

Each milliliter of PHARMA MIX 4 contains:
- Testosterone Phenylpropionate 130 mg.
- Testosterone Decanoate 270 mg.
- Nandrolone Phenylpropionate 70 mg.
- Nandrolone Decanoate 130 mg.

According to the content of the active substance, 1 vial of PHARMA MIX 4 is equivalent to 1.5 vials of 250 Testosterone and 2 vials of 100 Nandrolone.

Buying PHARMA MIX 4, you get a classic course of Testosterone + Nandrolone in an ideal proportion of 2 to 1.

NXKbvNz8W18.jpg
 
Pharmacom Labs said:
Our site is down for several hours. There is nothing we could do on weekend.
We are not disappearing. Stay calm, we will be back as soon as possible.
Click to expand...

Hey guys,
I just got shorted on a pretty large domestic order 5 vials of masteron. Got video of opening the pack. I'm in contest prep and can't wait to get the items in my next order. Wasn't sure who I needed to reach out to about making this right. Is there someone specific I need to speak to privately to get this fixed?
 
@Big.E89 You will need to contact the source directly via the "contact us" form on the source's site to explore the details of your specific situation.

Here in this quote below I give more details regarding using the "contact us" form:
RThoads said:
Tip/Advice for everyone:

For specific account and order related inquiries please use the "Contact Us" form on the Basicstero website for the most direct and efficient communication with the company's customer service.
Code: 
 https://int.basicstero.ws/index/contact

***Be sure to check your spam folder after contacting customer service because in the past some people complain they did not get a reply when in fact their email service filtered the reply to spam.

Board reps, posts, even PMs are not as efficient nor direct - may get overlooked or take time to be relayed to the appropriate personnel.
This is a big World-Wide company; Reps/PR/Marketing people are mostly busy relaying information/news/announcements and may not even have the ability, access, nor authority to see private account and order information.
(it is a good thing though, that the company only allows specific person ability to access private info for customer security reasons :) ).
Also, please, for your own safety never state any personal information in a public post.

The "contact us" form is the most direct form of communication regarding accounts and orders.

NOTE regarding tracking (which is a common inquiry I see daily across various boards and PMs):
In my experience, usually tracking is NOT uploaded until a pack leaves the warehouse country and passes outgoing (origin nation's) customs.
In my opinion this usually takes approx a couple weeks for intl packs.
Please be patient and try not to ask customer service for tracking info -- tracking will be uploaded to your dashboard when it is available and authorized to be given out.
A source has no control over the postal service nor if packs are accurately scanned/updated within the postal system (once the pack is shipped, a source can only see what tracking shows you -- just like if/when you mail something to someone).
Keep in mind you can check the status of your order on the Basicstero site by loging into the warehouse where you placed the order and navigating to your
dashboard >> orders >> select the order you would like to see.
IF tracking has been uploaded to your account it will appear there in the order details section.

NOTE: Looking for additional advise regarding your cycle, PCT, blood work interpretation and so on?
Our specialist can help you:
Code: 
 dr.pharmacom@protonmail.com
Please do not use this email for orders related questions; they will be ignored.

I hope these tips and info are helpful :)
Click to expand...
 
Big.E89 said:
Hey guys,
I just got shorted on a pretty large domestic order 5 vials of masteron. Got video of opening the pack. I'm in contest prep and can't wait to get the items in my next order. Wasn't sure who I needed to reach out to about making this right. Is there someone specific I need to speak to privately to get this fixed?
Click to expand...

Hi, we apologize for the inconvenience, please do not worry, if you need help, please write to me in private messages, I will do my best to help as soon as possible.
 
Just a quick question, have you already began shipping pending orders from W1? I still have a open order from March from W1. Status is still order processing. When do you expect normal shipping and restock from W1?
 
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